Officer Fleet Operations Support

• Rare opportunity within QantasLink Flight Operations.
• Take an opportunity to grow and diversify your career.
• Permanent full-time position based in Mascot, Sydney.

We have always been pioneers, and we are proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Our QantasLink operation is an important part of the Qantas Group so no matter where you fit in, we come together with pride to deliver the best and safest experience for our customers. The success we have achieved has not been a matter of luck. It’s a direct result of our strategic leadership. This means taking accountability for driving results, being competitive and influencing outcomes.

We will not settle for less than the best outcome. We all have the opportunity to add value and make an impact on the business.

As an Officer Fleet Operations Support, you will be responsible for the ongoing management of day-to-day Fleet Technical processes that underpin QantasLink Flight Operations. This includes the preparation of critical technical data pertaining to aircraft take-off, landing and in-flight performance, as well as the development of technical and procedural content for inclusion in QantasLink Flight Operations manuals. You will also be accountable for ensuring the accuracy of technical information and maintaining procedures related to aircraft acceptance and delivery flights.

Reporting to the Manager Fleet Operations, you will play a key role in delivering operational support to a wide range of stakeholders across various business units within QantasLink. Core responsibilities include flight planning, aircraft performance calculations, management of electronic flight bag and generation of in-house aeronautical information publications. Additionally, you will conduct assessments of new aerodromes to evaluate their suitability for specific aircraft fleet types and review aircraft characteristics provided by the aircraft manufacturers. This role will also provide operational support to Flight Crew outside of business hours.

To be successful you will possess:

• Bachelor’s degree in Engineering or Aviation, or equivalent professional experience.
• Demonstrated experience in a flight technical capacity within the Flight Operations environment.
• CASA Recreational Pilot License or higher qualification is desirable, along with a sound understanding of civil aviation safety legislation.
• Strong interpersonal skills with a proven ability to influence and engage stakeholders across all levels within the business units.
• Superior communication capabilities, including the aptitude to articulate complex concepts clearly and effectively, particularly in high-pressure situations.
• Excellent time management skills, with the ability to effectively prioritise tasks in alignment with business objectives.
• Advanced analytical proficiency, with the capability to interpret and derive insights from large datasets.
• Meticulous attention to detail and a commitment to accuracy in all aspects of work.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Applications close: Sunday, 17 August 2025.