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737 First Officer in flight deck
Mentoring the next generation of Qantas pilots

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Pilot Stories

Content Type

Posts

Publish date

03/27/2025

Summary

Flying dreams to flight deck: Mentoring the next generation of Qantas pilots From backyard flight games to flying jets for Qantas, this pilot shares how his childhood dream took flight — and

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James Dale always dreamed of flying. Now a Qantas pilot, he’s helping new recruits take off through a successful mentoring program and strong peer support.

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Ashley Howell
From Graduate to Regional General Manager

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

03/27/2025

Summary

A Chat with Ashley Howell, Our New Regional General Manager for the Americas We sat down with Ashley Howell, who recently stepped into the role of Regional General Manager (RGM) for the

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Discover Ashley Howell's 17-year journey at Qantas and his vision for leading the Americas region as the new Regional General Manager.

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Qantas meteorologist, smiling at camera with weather images on screen
From Rocks to Clouds: A Meteorologist’s Path to Qantas

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

01/31/2025

Summary

My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa. Afte

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Curiosity led me from geology to meteorology—now I help Qantas navigate the skies with real-time weather insights.

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Qantas 787 Captain smiling at camera
A Pilot’s Path: From Cadet to Qantas Captain

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Pilot Stories

Content Type

Posts

Publish date

01/29/2025

Summary

I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

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Qantas 787 Captain Owen Weaver shares his journey from flight school to flying long-haul routes, combining aviation with engineering and unforgettable global experiences.

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LAX Airport Duty Manger, smiling at camera
From MEL to LAX: Margita Sherer on 70 Years of Qantas in North America

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

01/29/2025

Summary

This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours,

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In 2024 Qantas marked 70 years of flights to North America. Margita Sherer reflects on the journey—from 30-hour stopovers to nonstop routes—and the moments that make LAX unforgettable.

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QantasLink Cabin Crew, smiling at camera
Flying for QantasLink: Connecting Communities and Family

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

01/28/2025

Summary

I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s a

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For the past 14 years, Alison has flown with QantasLink, connecting communities across Australia and building lasting relationships along the way.

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Our Cabin Crew Training Manager smiling at camera
Dana's Commitment to our Safety-First Culture

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

10/23/2024

Summary

Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas

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With an impressive 18-year career at Qantas, Dana has become a cornerstone in shaping and safeguarding our safety-first culture.

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A Qantas Graduate smiling at camera
Oscar's Experience as a Qantas Graduate

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Early Career Stories

Content Type

Posts

Publish date

10/20/2024

Summary

Why did you choose the Qantas Graduate Program? The program offered a diverse range of experiences and the duration of 2 years was an attractive one. I felt this would mean I could develop a lot and

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Oscar began the Graduate Program in 2019 in the Data and Analytics stream. He now works as a Strategic Insights Manager in Qantas Loyalty.

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A Qantas Graduate smiling at camera
Ben's Experience as a Qantas Graduate

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Early Career Stories

Content Type

Posts

Publish date

10/20/2024

Summary

Why did you choose the Qantas Graduate Program? I chose the Qantas Grad Program over others because it allowed to me to use both my degrees to learn about an industry I found fascinating. Being a

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Ben joined the Graduate Program in 2018 in the Finance stream. He now works as a Manager in the Network and Alliance team.

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A Qantas Graduate smiling at camera
Taylor's Experience as a Qantas Graduate

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Early Career Stories

Content Type

Posts

Publish date

10/20/2024

Summary

Why did you choose the Qantas Graduate Program? I can’t narrow this down to only one reason so here are several: Staff travel, variety – a variety of roles, networks, development opportunities and v

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Taylor joined the Graduate Program in 2018 in the General Stream. She now works as a Program Manager in the Employee Wellbeing and Mental Health team.

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Qantas Lounge employee smiling at camera
The heart of the Adelaide Lounge experience

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Customer Service Stories

Content Type

Posts

Publish date

09/18/2024

Summary

When you come into the Qantas Lounge, the first thing we want you to see is a big smile. It’s always nice to be greeted by a familiar face – some of our Frequent Flyers come in two or t

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Thomas tells us about a typical day as a Lounge Host and Customer Service Agent.

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QantasLink Pilot smiling
Taleah's Journey from Cadets to QantasLink

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Pilot Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I love being a pilot. It takes a lot of work to get here and there’s a lot of responsibility on you. It can be high pressure but it’s rewarding to develop yourself professionally, opera

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Taleah shares her journey from discovering a love for aviation at 16 through Air Force Cadets to becoming a captain at QantasLink.

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Qantas engineer on the tarmac, smiling at camera
A family legacy continued at the hangar

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

09/18/2024

Summary

My parents met at Qantas in 1967. Dad was an apprentice, and Mum was working in production planning in Hangar 96. So, I’ve been around aircraft my whole life. Dad flew light planes and

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Mel has been surrounded by aviation her whole life with her Mum and Dad meeting at Qantas in 1967. She has continued her family legacy and is now an aircraft maintenance engineer.

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Qantas employee smiling at camera
How internal mobility at has shaped my career at Qantas

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I’ve been here for 20 years. I started as a QantasLink flight attendant, then moved into cabin crew training. I’ve worked in emergency planning, with our corporate sales and agency par

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Matt has been a part of a variety of teams at Qantas throughout his 20-year career. Read about his journey from a QantasLink cabin crew member to a manager in Customer Journey Operations.

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Qantas engineer in the hangar, smiling at camera
A love for Aviation in Zambia to an Aircraft Maintenance Engineer in Australia

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Engineering Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I grew up in Zambia and when I was in Year 5, I visited an airport for the first time, I saw my first plane and I didn't want to go home! The little town I grew up in had a small airport,

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Killion shares his love and passion for aviation from a young age, where he used to spend hours waiting at the airport in his small town in Zambia for a plane to arrive. Upon finishing school, he moved to Australia and is now an aircraft maintenance engineer in Brisbane, with Qantas as his Aussie family.

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Employee at terminal, smiling at camera
The role of a Customer Experience Manager

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Customer Service Stories

Content Type

Posts

Publish date

09/18/2024

Summary

People travel for all sorts of reasons and it's great to be a part of that; helping them get away on their journey or welcoming them back when they get home is really rewarding.On a typic

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James describes the rewarding aspects of his job, from handling customers' needs during disruptions, to fostering a supportive team culture.

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Cabin crew member in the cabin, smiling at camera
My Journey with QantasLink on the Dash-8

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QantasLink Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I feel like it's a real honour to connect the regions to the city and also to the world. We might be the starting point of someone's amazing journey overseas or we might be flying to More

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Fiona shares her deep connection to regional communities, the unique aspects of flying on smaller aircrafts, and Qantas being a home away from home.

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Singapore airport manager in the terminal, smiling at camera
Welcoming the first A380 to Singapore

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The Spirit of Qantas Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I will never forget the feeling of standing on the tarmac in 2008 waiting for the first Qantas A380 to arrive in Singapore. It was our biggest and most iconic aircraft, travelling the fam

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Elsie reflects on the thrill of welcoming the first Qantas A380 to Singapore airport. Now 35 years into her career with Qantas at Airport Manager in Singapore, she still experiences the same sense of excitement every day.

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Cabin crew member smiling at camera
From Cabin Crew to Customer Service Manager

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Customer Service Stories

Content Type

Posts

Publish date

09/18/2024

Summary

At school I was known as "the future flight attendant" because I was so sure that's what I wanted to do. As a kid I'd be given toy cars as gifts and I'd fly them around the room, so my pa

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Christopher began his journey with Qantas as a Cabin Crew member, working across economy, business and first class. He is now a customer service manager, still enjoying every second of his career.

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A pilot in the cockpit, smiling at camera
A Pilot Academy Graduate to First Officer

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Pilot Stories

Content Type

Posts

Publish date

09/18/2024

Summary

I was part of the first group to go through the Qantas Group Pilot Academy, finishing in 2019. I took a bit of a meandering route to becoming a pilot, including studying a degree in envir

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Ben Swart was a member of the first class to go through the Pilot Academy at Qantas. He is now a First Officer for QantasLink

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Qantas Pilot in cabin, smiling at camera
36 Years in the Skies with Qantas

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Pilot Stories

Content Type

Posts

Publish date

09/11/2024

Summary

I always had a fascination with aeroplanes and technology. I built model planes and had remote-control models when I was growing up. I’ve been flying for 42 years, 36 with Qantas. I no

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Phil shares his lifelong fascination with aeroplanes and technology - from building model planes in his youth to flying the Dreamliner with Qantas.

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Qantas employee in the hangar, smiling at camera
Navigating the Early Career Landscape

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Early Career Stories

Content Type

Posts

Publish date

09/10/2024

Summary

Early career journey   In the early stages, my focus was to gain exposure to various roles because I wasn't entirely sure about my career path. My first job was as a food and beverage att

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Will talks about his journey leading up to his employment at Qantas, discussing challenges and advice to people starting their careers.

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Father and daughter customer service agents smiling at camera
The Mikhael Family’s Journey at Qantas

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Customer Service Stories

Content Type

Posts

Publish date

09/05/2024

Summary

Across the Group, we have many examples of generations working together. Nizar and Sarina Mikhael are one father-daughter duo who know exactly what it’s like, working together as Customer Ser

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Nizar and Sarina work as father and daughter in the customer service team at Qantas.

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Father and son engineers smiling at camera
A Father-Son Journey in Aircraft Maintenance at Qantas

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Engineering Stories

Content Type

Posts

Publish date

08/29/2024

Summary

When I found out that Brennan was set to join QantasLink as an Apprentice aircraft engineer, 30 years after I first began my own engineering career, I couldn't help but feel an overwhelmi

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Trent and Brennan's story of working together in the Engineering team highlights their similar passion for aviation.

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Qantas engineer smiling at camera
From Apprentice to Mainline Engineer

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Engineering Stories

Content Type

Posts

Publish date

08/29/2024

Summary

Aviation always fascinated me, but figuring out where I fit in the industry was a puzzle. That changed when I stumbled upon the Qantas Apprenticeship program. It felt right, like I had fo

Teaser

Emily finished the Engineering Apprenticeship Program at Qantas in 2023. She has since moved into a role as a Mainline Engineer, and still looks forward to coming into work every day.

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2 QantasLink cabin crew members smiling at camera
The QantasLink Family: Where work feels like home

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QantasLink Stories

Content Type

Posts

Publish date

08/29/2024

Summary

When my Mum puts on her QantasLink Cabin Crew uniform every morning, she practically beams with excitement as she leaves for work. Her career advice to me was to find something I love and

Teaser

Imogen and Ellie were both influenced by family members to pursue a career at Qantas.

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First Nations Cabin Crew employee, smiling at camera
Empowering Change: A Yuin Woman's Journey within the Daramu network

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First Nations Stories

Content Type

Posts

Publish date

08/29/2024

Summary

I am a proud and strong Yuin woman, and I’m honoured to be a member of Daramu, Qantas' First Nations Employee Resource Group.Growing up as the daughter of a Stolen Child, I’ve experienced

Teaser

Fran has experienced the injustices faced by Aboriginal and Torres Strait Islander communities. As part of Daramu network, Fran empowers other First Nations employees at Qantas, building a supportive network.

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Father and son engineers with arms around each other, smiling
A Qantas Legacy Passed Down Generations

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Engineering Stories

Content Type

Posts

Publish date

08/29/2024

Summary

Embarking on my 21st year as a B2 Licensed Aircraft Maintenance Engineer at Qantas fills me with immense pride. Many find it surprising that after all this time, I still genuinely love wh

Teaser

Robert and Fletcher are father and son working in the Engineering team at Qantas.

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Results per page: 16 32
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