Genuine: We act with honesty and integrity.
Inclusive: We're committed to equality, diversity, and giving back.
Caring: We're here for our customers and are known for being empathic and caring. We always extend a warm welcome.
Innovative: We have a restless spirit of innovation and progress.
Experienced: Our long-standing safety record is a result of the experience of our people.
Responsible: Always care and be responsible for your actions and decisions.
Respectful: Working together while being respectful and inclusively engaging with everyone.
Resilient: Maintain a positive attitude towards everyday challenges and obstacles.
Excellence: Striving continuously for excellence in everything we do and all our endeavors.
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Teaser
Customer Service StoriesContent Type
PostsPublish date
10/01/2025
Summary
Joining the Flying Kangaroo Before joining Qantas, I had spent more than ten years in the aviation industry. Qantas was always my ultimate goal because the Flying Kangaroo represents more
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Teaser
Corporate StoriesContent Type
PostsPublish date
10/01/2025
Summary
What first brought you to Qantas, and how did your career journey unfold? I’ve always wanted to work for Qantas. As a child, I flew between Australia and the UK as an unaccompanied minor,
Teaser
Pilot StoriesContent Type
PostsPublish date
09/30/2025
Summary
What first brought you to Qantas, and how did your career journey unfold? My journey began in a glider over Blanchetown, South Australia, at age 16. From that moment, I knew I was destine
Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/21/2025
Summary
From Dream to Career Working in customer service has always been my passion. Before joining Network Aviation (NAA), I managed a busy restaurant on Rottnest Island, but becoming a flight a
Teaser
Corporate StoriesContent Type
PostsPublish date
08/14/2025
Summary
From Loyalty to Customer Care: A Decade at Qantas Starting out I joined Qantas in 2015, beginning in Qantas Loyalty where I supported the Commercial team and Finance. My sister had been
Teaser
Engineering StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Apprentice to Manager: 46 Years in Qantas Engineering Starting out I joined Qantas on 10 January 1979 as a Ground Engineer Electrical/Instrument Apprentice, what’s now called Avioni
Teaser
Customer Service StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Postie to Customer Service Agent: Why I Came Back to Qantas What drew me to the CSA role I first joined the Qantas Group in Melbourne as a Customer Service Officer with Jetstar. Aft
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Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/07/2025
Summary
From Colombia to the red centre: Juan’s journey to QantasLink I started my career in aviation at a young age. Originally from Colombia, I spent more than 11 years working in both corp
Teaser
Engineering StoriesContent Type
PostsPublish date
07/22/2025
Summary
Engineering the Future: Qantas Apprentices Share Their Journey At Qantas, safety is at the heart of everything we do—and our aircraft engineers are the people who make that possible. E
Teaser
Customer Service StoriesContent Type
PostsPublish date
06/18/2025
Summary
A Qantas Life: Sonia Tourany’s Career Journey I’ve been with Qantas for 27 years and a First Host since the role was introduced in 2007. My job is to make sure everything runs smoothly
