Our Values and Behaviours
People and innovation are at the heart of the Qantas story. With committed employees and loyal customers, we've grown from humble beginnings to a leading global airline.
Our Values
We're proud to be Australian. We want to bring the best of this beautiful country to the world. No matter what you do at Qantas or where you're based, our values can help you do just that.
Genuine: We act with honesty and integrity.
Inclusive: We're committed to equality, diversity, and giving back.
Caring: We're here for our customers and are known for being empathic and caring. We always extend a walm welcome.
Innovative: We have a restless spirit of innovation and progress.
Experienced: Our long-standing safety record is a result of the experience of our people.
Our Behaviours
Our behaviours are how we do things every day, they are built on what makes us unique and sets us apart and they provide a common language to guide expectations of ourselves and others.
Responsible: Always care and be responsible for your actions and decisions.
Respectful: Working together while being respectful and inclusively engaging with everyone.
Resilient: Maintain a positive attitude towards everyday challenges and obstacles.
Excellence: Striving continuously for excellence in everything we do and all our endeavors.
Our stories

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Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

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Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A

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Pilot StoriesContent Type
PostsPublish date
04/07/2025
Summary
Flying dreams to flight deck: Meet Qantas Boeing 737 Captain Mark Le Mesurier For Qantas Boeing 737 Captain Mark Le Mesurier, becoming a pilot wasn’t just a career choice—it was a li
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Pilot StoriesContent Type
PostsPublish date
03/27/2025
Summary
Flying dreams to flight deck: Mentoring the next generation of Qantas pilots From backyard flight games to flying jets for Qantas, this pilot shares how his childhood dream took flight —

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The Spirit of Qantas StoriesContent Type
PostsPublish date
03/27/2025
Summary
A chat with Ashley Howell, our new Regional General Manager for the Americas We recently caught up with Ashley Howell, who has taken on the role of Regional General Manager for the Amer

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The Spirit of Qantas StoriesContent Type
PostsPublish date
01/31/2025
Summary
My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa. Afte

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Pilot StoriesContent Type
PostsPublish date
01/29/2025
Summary
I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

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The Spirit of Qantas StoriesContent Type
PostsPublish date
01/29/2025
Summary
This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours,

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The Spirit of Qantas StoriesContent Type
PostsPublish date
01/28/2025
Summary
I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s a

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The Spirit of Qantas StoriesContent Type
PostsPublish date
10/23/2024
Summary
Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas