Our Values and Behaviours
People and innovation are at the heart of the Qantas story. With committed employees and loyal customers, we've grown from humble beginnings to a leading global airline.
Our Values
We're proud to be Australian. We want to bring the best of this beautiful country to the world. No matter what you do at Qantas or where you're based, our values can help you do just that.
Genuine: We act with honesty and integrity.
Inclusive: We're committed to equality, diversity, and giving back.
Caring: We're here for our customers and are known for being empathic and caring. We always extend a walm welcome.
Innovative: We have a restless spirit of innovation and progress.
Experienced: Our long-standing safety record is a result of the experience of our people.
Our Behaviours
Our behaviours are how we do things every day, they are built on what makes us unique and sets us apart and they provide a common language to guide expectations of ourselves and others.
Responsible: Always care and be responsible for your actions and decisions.
Respectful: Working together while being respectful and inclusively engaging with everyone.
Resilient: Maintain a positive attitude towards everyday challenges and obstacles.
Excellence: Striving continuously for excellence in everything we do and all our endeavors.
Our stories

Teaser
The Spirit of QantasContent Type
PostsPublish date
01/31/2025
Summary
My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa.

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PilotsContent Type
PostsPublish date
01/29/2025
Summary
I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

Teaser
The Spirit of QantasContent Type
PostsPublish date
01/29/2025
Summary
This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours, altho

Teaser
The Spirit of QantasContent Type
PostsPublish date
01/28/2025
Summary
I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s an

Teaser
The Spirit of QantasContent Type
PostsPublish date
10/23/2024
Summary
Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas
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Early CareersContent Type
PostsPublish date
10/20/2024
Summary
Why did you choose the Qantas Graduate Program? The program offered a diverse range of experiences and the duration of 2 years was an attractive one. I felt this would mean I could develop a lot and
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Teaser
Early CareersContent Type
PostsPublish date
10/20/2024
Summary
Why did you choose the Qantas Graduate Program? I chose the Qantas Grad Program over others because it allowed to me to use both my degrees to learn about an industry I found fascinating. Being a

Teaser
Early CareersContent Type
PostsPublish date
10/20/2024
Summary
Why did you choose the Qantas Graduate Program? I can’t narrow this down to only one reason so here are several: Staff travel, variety – a variety of roles, networks, development opportunities and v

Teaser
Customer ServiceContent Type
PostsPublish date
09/18/2024
Summary
When you come into the Qantas Lounge, the first thing we want you to see is a big smile. It’s always nice to be greeted by a familiar face – some of our Frequent Flyers come in two or t

Teaser
PilotsContent Type
PostsPublish date
09/18/2024
Summary
I love being a pilot. It takes a lot of work to get here and there’s a lot of responsibility on you. It can be high pressure but it’s rewarding to develop yourself professionally, opera