Systems Development and Data Analytics Lead

• At QantasLink, our people will lead the way in achieving the impossible together.
• Challenge yourself to implement technology efficiencies within QantasLink Flight Operations.
• Permanent full-time opportunity at Qantas Headquarter in Mascot.

Today we are busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

Our QantasLink operation is an important part of the Qantas Group so no matter where you fit in, we come together with pride to deliver the best and safest experience for our customers. The success we have achieved has not been a matter of luck. It’s a direct result of our strategic leadership. This means taking accountability for driving results, being competitive and influencing outcomes.

We will not settle for less than the best outcome. We all have the opportunity to add value and make an impact on the business.

As a Systems Development and Data Analytics Lead, you will be responsible for the technology development and system enhancement projects for a variety of IT products in the Electronic Flight Bag for Flight Crew, ensuring the products are compliant to regulatory requirements and fit-for-purpose for QantasLink’s flying operations. Working closely with cross functional teams within QantasLink, you will be the subject matter expert in project management to ensure that deliverables are completed according to project plan. You will collaborate with expansive  stakeholders who may have conflicting priorities, drive outcomes and alignment across all stakeholders.

Reporting to the Manager Fleet Technical and Business Improvement, you will play a vital role in supporting the business unit to identify and drive continuous improvement initiatives as well as support the delivery of new projects. Furthermore, you will provide operational support to Flight Crew outside of business hours.

You will have:

• 5+ years’ experience within an IT related role.
• Proven experience in project management and prioritise resources accordingly across the business.
• Proficiency in software coding and experience in dealing with complex IT infrastructure.
• Result driven with experience in influencing high performance teams working under pressure to deliver against deadlines.
• Excellent communicator and proven ability to build constructive and effective working relationships with internal and external stakeholders.
• Strategic thinker with ability to understand and interpret issues and propose creative solutions.
• Exceptional analytical skill and proven ability to develop and interpret metrics to identify trends.
• Ability to influence and lead change without authority.
• Operational experience in aviation is highly desirable.

Why Qantas?  

You will join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you will be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You will be supported from day one with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we have got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We will give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Applications Close: Monday, 11 August 2025.