Data Business Analyst

• Working on challenging and exciting finance initiatives within Data and Analytics team
• Flexible ways of working – hybrid model with 3 days onsite
• Full time 6-month opportunity, based at our head office in Collingwood, Melbourne

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares. 

At Jetstar, we are seeking an experienced and driven Data Business Analyst to lead data and analytics initiatives within the Customer Domain, with a primary focus on the Club Jetstar Program. This role blends strong skills in data analysis and BI with deep business analysis expertise, working across technical and business teams to define KPIs, business rules, and data solutions. The successful candidate will work closely with stakeholders to unlock the full spectrum of customer data that supports Club Jetstar analytics and reporting needs.

The mission of this role is to maximise the value of data assets by enabling better customer understanding, smarter business decisions, and improved program outcomes. Working in close collaboration with data product leads, analytics engineers, and business teams, the Data Business Analyst will be responsible for aligning initiatives with business goals, driving discovery, and ensuring the delivery of high-quality, impactful analytics solutions.

Key responsibilities of the role include:

• Lead discovery effort to understand needs (business rules, metrics and KPIs) and translate them into actionable analytics and data requirements in collaboration with both technical and non-technical stakeholders
• Collaborate with Finance business units and other data product leads to define supporting data products and semantic layers.
• Collaborate with external technical vendors along with finance business units to support the solution delivery.
• Elicit, define, document and model requirements (business, product, functional and non-functional), and processes (as-is, to-be) using effective business analysis techniques and tools.
• Facilitate Agile work practices such as sprint planning, estimation, daily stand-ups, reporting and retrospectives to drive delivery of cross functional team
• Serve as a trusted data advisor to stakeholders, supporting strategic and operational use of Finance data.
• Support the creation of business semantic layers to streamline access to trusted data for reporting and analysis.
• Assist with evaluating solutions with data teams and help define acceptance criteria and ensure the delivery of business needs.

To be considered for this role, you will have: 

• Strong SQL skills and experience working with cloud data platforms such as Snowflake.
• Familiarity with ERP, EPM, DBT (data build tool) for transforming and modelling data.
• Understanding of accounting principles, financial statements and corporate finance would be advantageous.
• Experience using Power BI for dashboard development and analytics delivery.
• Demonstrated experience working in Agile environments and leading cross-functional data delivery teams.
• Experience creating detailed BRD, HLD, and LLD artefacts to support project execution.
• Understanding of data testing, reference data management, and data quality practices.
• A degree in Computer Science, Information Technology, or a related field (preferred).

Applications close on the 22nd of June

Your life at Jetstar is unlike any other..

Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount. 

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to take-off with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s take-off together!