MOC Duty Manager

• Challenge yourself to represent Engineering and be a leader within the Maintenance Operations Centre
• Together we’ll drive positive business outcomes
• Permanent full-time, 24/7 shift roster position at Mascot Campus

Qantas Engineering keeps us at the forefront of aviation, caring and maintaining the Qantas fleet. Working with state-of-the-art equipment and resources, our shared commitment to professional excellence continues to keep our customers safe. Our experience sets us apart. Our team is made up of people who understand our business inside and out, fresh faces with brand new perspectives, and experts from different fields who challenge us to do things differently.

As the MOC Duty Manager you’ll be accountable for Qantas Engineering (QE) Operations working alongside the Manager IOC Operations.  The MOC Duty Manager will be the primary escalation path, holder of decision rights, mediator and operational focal for QE. You will manage and lead an on-shift team of engineering specialists with the primary aim to ensure airworthiness of the Qantas fleet as well as optimising aircraft availability, on time performance and AOG recovery. Being the key operational interface between Engineering and the IOC and Flight Operations, with the authority to influence key commercial decisions.

You’ll have:

• Extensive leadership and management experience.
• Strong decision maker with ability to priories and mediate between conflicting demands / customers.
• Highly motivated, lateral thinker and planner capable of operating under pressure in a changing environment’
• Articulate two-way communicator and negotiator, able to function successfully with all target audiences.
• Committed to effective industrial relations, staff development and coaching.
• Ability to coach and mentor to support critical business decisions and cement succession plans.
• Sound understanding of Civil aviation regulations and familiar with other regulations governing industrial workforce management (OH&S) industrial relations, EEO etc.)
• Excellent communication skills both written and aural and proven people skills.
• Experience / Line Maintenance experience on company and customer aircraft or significant airline engineering commercial / planning experience.
• Tertiary training in Engineering / Business Management or Aircraft trained to LAME level.
• Willing to work flexible roster for possible 7-day operational coverage.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: 25 July, 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.