Engineering Manager

• Opportunity to join the Loyalty business and to manage a team of engineers
• Be part of a team that values great engineering principles and practices
• Permanent opportunity based in Sydney

Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its millions of Frequent Flyer and Business Rewards members. Qantas Frequent Flyer and Qantas Business Rewards remain at the core of the program, while the business has evolved to include a number of new ventures and other businesses such as Qantas Money, Qantas Insurance and Qantas Wine.

Leading a team of software engineers, the Engineering Manager brings technical and operational thought leadership to ensure adequate focus on the Loyalty technology landscape, promoting re-use and continual investment to facilitate growth.  You will be responsible for strategic and tactical decisions to maximise the value of the services across the Qantas Hotels and Holidays domain.  

We are after a well-rounded Engineering Manager who enjoys working with the team to design the right solution as much as they enjoy mentoring and growing their team, and who is not afraid of some robust stakeholder conversations.

You’ll have:

• Tertiary qualification in Information Technology, Computer Engineering discipline or at least 10 years of general IT experience with a focus on software development
• Typically, 5 years’ experience in equivalent technology people leadership roles
• Proven capabilities in dealing with internal & external stakeholders with a strong customer focus to build effective working relationships at a senior level
• Strong interpersonal and communication skills, both written and verbal, with the capability to interact effectively with team members
• Experience in translating business needs to develop solutions from design to technological product considering reusability, scalability and security requirements.
• Devise tech strategy aligned with the business strategy and partner with Tribe and Product Leads to execute the tech strategy effectively
• Experience with CI/CD methodologies, processes and tools
• Experience with operations, maintenance, engineering, and security
• Demonstrable experience monitoring highly available applications and systems
• Demonstrated excellent analytical, critical thinking, problem resolution, decision-making skills and the ability to collect/analyse data and present conclusions to management
• Excellent project and time management skills; coordinating activities across multiple business groups and managing multiple requests/deliverables simultaneously
• Experience in the travel agency domain advantageous
• Ability to work across a broad technical landscape, multiple partnerships and technical environments
• Experience in translating business needs to develop solutions from design to technological product considering reusability, scalability and security requirements.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications Close on Sunday the 6th of June