Controller Engineering Operations, Freight

• Challenge yourself in this dynamic operational role
• Together we’ll achieve the best outcomes for our people and customers
• 24 Month Fixed Term opportunity based at Qantas Distribution Centre
• Role is covered under Australian Services Union (Qantas Airways Limited) Agreement 1- Level 9

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right.

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry. 

In your new role as a Controller Engineering Operations, Freight, you will be responsible for the provision of domestic and international freight services to Qantas Engineering through the management of internal and external Freight providers in line with supplier contractual obligations and Qantas Group policies and procedures.

In addition, you will manage the 24-hour operational requirements of the Engineering business globally, the role has accountability over the performance of AOG, Critical and Routine priority shipments across multiple suppliers, being the first point of contact for escalations by both internal and external stakeholders, coordinating recovery plans and driving continuous improvement to ensure the needs of the organisation are met while ensuring services are provided at the lowest cost.

You’ll have –

• Demonstrated experience with Freight & Logistics Management
• Working understanding of Airfreight operations including customs, incoterms & dangerous goods or, relevant Aviation Engineering experience
• Strong influencing and negotiation skills
• High level of analytical and problem-solving skills
• Experience with IT solution design and ability to update data in multiple systems
• Proven ability to work with standard IT packages e.g Microsoft Office applications and various internal systems
• Exposure to Lean or similar methodologies including the ability to actively consider current practices and procedures and identify opportunities for improvement.
• Understanding of the variety of visibly tools and applications associated with freight & logistics
• Ability to coach & train other staff
• Experience managing small projects.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restrictions or sponsorship.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close: Sunday 31st August 2025