Trainer & Standardisation Controller Flight Crew

• Challenge yourself with this exciting opportunity within our Training Scheduling Team
• Permanent Full-Time opportunity based at Mascot Corporate Campus
• ASU SPG2 position

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

You’ll be challenged to do more with less, and make the impossible possible. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other. 

As the Trainer & Standardisation Controller Flight Crew, you will be responsible for providing training and onboarding of new team members to the Training Scheduling Team, specialist system expertise supporting the use of the FOX Training Scheduling tool in Qantas Airlines. This includes the creation and maintenance of procedures and training materials, delivering training to new users and providing ongoing end user support and liaising with the Crew Systems team and the Comply365 Customer Success Manager to resolve issues limiting efficient training scheduling.  This role will serve as the Qantas Mainline subject matter expert in coordinating standardisation of FOX training scheduling with other AOCs and ensuring equitable sharing principles are adhered to with Qantas Group Assets managed within FOX.

This role will also be responsible for analysing the effectiveness of the FOX Training Scheduling tool in the planning, monitoring and disruption management of Recurrent Training, Transitional Training, ad hoc training, and Instructor Training whilst also ensuring compliance to both industrial and regulatory instruments.

You’ll have -

• Extensive experience with people and leadership skills, including the ability to strategically influence others
• Proven experience leading a change initiative/project and committed to business improvement and process redesign.
• Experience in developing and implementing strategy within a business unit
• Ability to apply critical thinking to proposed methodologies and tools
• Proficiency in the use of Microsoft office suite with the ability to generate pragmatic solutions to business problems
• Exceptional interpersonal and communication skills including the ability to influence and build strong relationships
• Ability to understand and focus at the technical level with a user-centric approach
• Proven success in developing, deploying and driving adoption of system and business process changes
• Ability to interpret complex issues and leverage best practice Fox design
• Ability to create and maintain accurate / accessible and organized documentation
• Highly self-motivated with a strong team spirit
• Ability to identify and support system improvements and opportunities as well as assign priorities where needed
• Proven track record in communicating requirements both verbally and through user stories, with logical and clear acceptance criteria, that are easily understood by developers, testers, and stakeholders
• Proven ability to meet goals and deadlines with an excellent attention to detail
• Able to work with a high degree of autonomy and is proactive
• Excellent relationship management skills and ability to relate to people at all levels of the organisation

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns one and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close; Sunday 1st June, 2025