Senior Commercial Manager - Group Services

• Challenge yourself to lead commercial strategy, contract negotiations, and performance optimisation across the Qantas Group Services portfolio
• Together we’ll drive value through strong stakeholder engagement, operational excellence, and a focus on continuous improvement and innovation
• Fixed Term position based at Qantas Group head office in Mascot

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’re constantly evolving, and this means the opportunities for our people are endless. In every role there’s the opportunity to embrace personal development and career growth, ownership of projects, and the ability to make an impact.

The Senior Commercial Manager – Group Services plays a pivotal role in driving key commercial and operational initiatives across the Group Services portfolio including Facilities Management, Utilities, and other key suppliers and partners that support the Group. This position is responsible for shaping and executing commercial strategies, negotiating and managing critical contracts, and ensuring service delivery aligns with stakeholder needs and expectations.

A core focus of the role is to identify opportunities, manage high-value stakeholder relationships, both internal and external, and optimise the financial performance of Group Services. Success in this position requires experience in  commercial negotiation and supplier management, advanced negotiation capabilities, and the ability to navigate complex stakeholder environments.

Beyond commercial leadership, the role also involves leading and mentoring a team of commercial professionals. This includes providing strategic guidance, fostering professional development, and ensuring alignment with the broader objectives of the Group.

Effective communication with both internal and external stakeholders, strong leadership, and a commitment to continuous improvement and innovation are essential to this role. The Senior Commercial Manager – Group Services is instrumental in delivering value to both Group Services and the wider Qantas Group, contributing directly to the Group’s long-term success.

What you’ll bring to the role:

• Minimum of 10 years of relevant industry experience
• Tertiary qualifications in a related discipline such as Business, Finance, or Accounting
• CPA or CA qualification preferred
• Experience in Facilities Management and Utilities procurement activities preferred
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• Demonstrated strong financial and commercial acumen
• Proven experience managing stakeholder relationships, expectations, and deliverables effectively
• Self-motivated, results-driven, and collaborative team member with demonstrated leadership capabilities
• Skilled in influencing and providing strategic recommendations to senior leadership
• Ability to build and leverage cross-functional networks to drive positive group outcomes
• Proven capability to deliver accurate, timely information while managing competing priorities
• Strong advocate of the Qantas brand, upholding its values in all stakeholder interactions
• Experience managing and developing a small to mid-sized team

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Monday 11th August 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.