Scheduler, International Crew Operations

• Challenge yourself in a dynamic role supporting our international crew and operations
• 2 roles available – A 12 month contract and a permanent opportunity
• Shift work role located at our Head Office in Mascot

As a Scheduler, International Crew Operations you will be responsible for coordinating all international operations and crew activities in our Integrated Operations Centre. You will maximise the schedule integrity of our flying operations, maintain rosters and manage disruptions in accordance with CASA regulations, industrial agreements and other relevant documentation. Additionally, you will work with the team on shift to ensure the highest levels of customer service are maintained, while seeking opportunities to improve service and reduce cost. You will also handle all inbound and outbound phone calls, across a 7-day rotational roster.

You’ll have:

• Ability to work a 7-day rotational roster with early starts and late finishes
• Proven problem-solving skills and the ability to make decisions in time critical situations
• Demonstrated organisational skills and ability to manage multiple priorities
• Understanding of our operations, crew requirements and our business
• High attention to detail and ability to deliver accurate and timely information
• Excellent written and verbal communication skills
• A degree or relevant experience in Aviation is desirable
• Experience in AMADEUS/ARMS/MS Office is preferred

Why the Qantas Group?    
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.     

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.    

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.   
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.   
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.    

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.   

Applications close Sunday, 30 March 2025.