Manager Maintenance Operations Control

• Lead operational performance and fleet maintenance control for Qantas and customer aircraft
• Drive real-time recovery strategies, technical support and compliance across global operations
• Senior leadership role with influence across engineering, operations, and regulatory engagement

As one of the most iconic airlines in the world, Qantas is known for its safety, operational excellence and innovation. As our Manager Maintenance Operations Control (MOC), you’ll be at the centre of engineering decision-making—leading real-time operational performance, managing technical disruptions, and supporting the airworthiness of both Qantas and customer fleets.

Reporting to the Head of Engineering Operations Control and leading a large technical team, this is a key leadership role responsible for delivering safe, compliant and efficient fleet support through our Maintenance Operations Control Centre. You’ll manage defect rectification, fleet recovery, deferred defect oversight, delay management, and crew technical liaison.

In this role, you’ll –

• Provide leadership to a team of 36, including succession planning, coaching, and talent development
• Oversee operational technical performance for the Qantas and customer aircraft fleets
• Lead a 24/7 support structure to ensure technical and maintenance decisions are informed, proactive and compliant
• Develop and implement strategies for aircraft recovery, defect management and MEL/Hold oversight
• Coordinate with external Aircraft Maintenance Organisations (AMO), Original Equipment Manufacturers (OEM’s) and the Qantas Integrated Operations Centre (IOC)
• Monitor and improve AMO performance and drive continuous operational improvements
• Ensure regulatory compliance in collaboration with CASA and represent Qantas during crisis management

Essential Criteria

• 10 years of experience in aircraft engineering management (preferred)
• Tertiary qualifications (preferred) in Engineering or related fields
• Deep knowledge of line and base maintenance, fleet scheduling and aircraft planning
• Strong people leadership skills, with experience managing teams in high-pressure operational environments
• Familiarity with CASA and international aviation regulations
• Strategic thinking and change management capability
• Strong stakeholder engagement skills and commercial negotiation acumen

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close: Friday 25th of July 2025.