Manager, Base Performance Perth

This role is responsible for managing the day-to-day people elements of Flight crew for a designated base. Primarily, the role will manage standards as well as driving a performance culture by developing a high performing team and an engaged workforce. The role will lead face to face communication with crew, drive pilot development and leadership and assess teams against performance criteria and measures. This role will work with the Base Operations Manager in developing and implementing local projects that support change and an efficient operation.

Key Responsibilities:

• Responsible for managing the day to day operational and people elements of Flight crew for a designated base 

• Management of all analysis and assessment of relevant Flight Operations facilities/procedures to optimise the business outcome of operations, while ensuring compliance with company & regulatory requirements 

• Manages relationships with vendors and suppliers which may include contracting, sourcing, negotiations, performance reviews etc., to ensure relationship and contractual obligations are met 

• Collaborate closely with strategic partners to ensure smooth service delivery with minimal disruption, on time and to budget and drive improvements where identified 

• Manage and implement standards, policies and procedures for operations which may include crew establishment, customer service, resourcing, safety, communications etc., to ensure best practice level of operational performance that complies with all requirements 

• Manage all disciplinary issues where there is both formal and informal performance matters that may lead to termination of employment. Provide advice on the most appropriate outcomes to manage performance 

• Support and contribute to change management, conservation and efficiency initiatives to support continuous improvement and optimisation 

• Provide leadership over large workforce and advocate the team’s value with the business to deliver effective and efficient service outcomes  

• Comply with Group Management Systems and Policy 

Essential criteria 

• 7 + years experience 
• Tertiary qualified to degree level or equivalent industry experience 
• Business knowledge 
• Detailed understanding of operations across the Qantas Group and how these diverse functions interact with the external environment. 
• Detailed understanding of Flight Operations Policy and Procedures and Aviation Regulations (CASA, IOSA). 
• Detailed knowledge of flight crew awards and agreements and their interoperability with the operational environment. 
• Knowledge of the systems and resources that support Flight Operations 
• Experience in departments such as Flight Dispatch, Aircrew Operations, Operations Control, and Flight Training. 
• An ability to represent Qantas Flight Operations at a senior level in political, aviation and community circles. 
• Highly developed negotiation, influencing, and problem solving & analytical skills. 
• Demonstrated sound practical judgement and innovation. 
• Demonstrated ability to build strong working relationships with key stakeholders Ability to manage multiple time sensitive tasks to effective conclusion. 

Applications close Monday 28 July 2025

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an Equal Opportunity Employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you.