Design Systems Lead

• Opportunity to lead the Quantas Design System that enables high-quality, consistent, aligned and efficient customer experience design and delivery across the group.
• Flexible ways of working – hybrid model with 3 days onsite
• Full-time permanent position based at our Head Office in Mascot, Sydney

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.

As the Design Systems Lead, you will be responsible for establishing and evolving the Qantas Design System. Our Design System needs to span across all channels and enables product teams to focus on customer value delivery.

You would be part of the Airline Design team and will have primary stakeholders in design, technology and product managers across the whole of the Qantas group. You will also lead three direct reports.

In this role, you will use your design expertise to take the lead in providing guidance, advice, identifying gaps in the designs and evolve reusable approaches to customer and employer experience, across the end-to-end customer journey.

You’ll have –

• 7+ years’ of experience in Design, UX, UI, CX or similar role
• Extensive experience in setting up, evolving and establishing Design Systems in organisations
• Tertiary qualification in Design, HCD or relevant field
• Exposure to and a solid understanding of design for responsive web, apps and other digital interfaces
• Ability to understand and focus objectives and deliverables at the technical and creative level with a user-centric approach
• Ability to think strategically in response to the brief and brand, to create effective and innovative outcomes
• Experience solving design problems of significant strategic importance, in large, complex organisations
• Experience conceptualising and problem-solving, wire-framing, persona development, user stories and user testing
• Experience with using and creating user interface design patterns
• Familiarity and experience modern frameworks, and their associated techniques and rituals: Lean, Design Thinking, Scrum, Kanban
• Skills using industry tools such as Sketch, lnVision, and the Adobe Creative Suite, as well as collaboration tools such as JIRA and Confluence
• Deep understanding of usability and accessibility standards, particularly WCAG 2.0 AA compliance
• Knowledge of the latest design best practices and commitment to stay up-to-date
• Extensive industry knowledge of current digital design standards and trends
• Be an inspiring leader to direct and virtual teams, engaging facilitation
• Ability to express and present meaningful opinions regarding design to all stakeholders, adapting tone to suit the audience
• A strong sense of time management, deadlines, and the ability to adapt diverse challenges and competing priorities

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on the 24th of March

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.