- Take the opportunity to contribute to the Software Testing Practice
- Challenge yourself to work across projects in our Airline Operations Technology space
- 12M Fixed-Term position based at our head office in Collingwood
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
As the Test Lead / Lead Tester, you will oversee and manage the testing activities across one or more medium sized projects. This role is critical in ensuring the delivery of high-quality software solutions through effective test planning, coordination, and execution of testing strategies across defined project deliveries. The ideal candidate will have strong leadership qualities, hands-on testing experience, and a collaborative mindset to work with cross-functional team across the Operations Technology – Flight Operations space.
The ideal candidate would have worked on web and mobile applications, highly integrated systems, digitisation of paper-based processes, and roster bidding initiatives. Preferably, the candidate would have experience in aviation or interconnected industry or similar initiatives in the operations space.
Key responsibilities include:
- Review business requirements, process maps, and user stories to develop detailed test plans, schedules, status reports, and summary documentation.
- Collaborate closely with business users, analysts, developers, test managers, and project/product managers to align on project goals and testing requirements.
- Communicate testing progress, risks, and outcomes effectively to project stakeholders at all levels and across the Airline Ops Domain.
- Lead and facilitate defect triage meetings, ensuring timely resolution of issues in coordination with project teams.
- Plan, coordinate and support User Acceptance Testing (UAT) and PVT activities, including planning, execution, and reporting with business and project stakeholders.
- Participate in design reviews, offering insights on requirements, product design, and potential risks.
- Analyse software requirements and user stories to create comprehensive test scenarios and test cases.
- Maintain accurate and up-to-date test documentation, including plans, cases, and execution reports.
- Log and track issues in accordance with the project’s defect, problem, and issue management protocols.
- Create, manage, and document defects using Xray (Jira), ensuring traceability and resolution.
What You Will Bring:
- Over 5 years of experience in similar roles within large, complex projects.
- Proven test leadership or lead tester and communication skills, fostering collaboration across diverse teams.
- Hands-on experience working in matrixed environments using Agile, hybrid, and scaled methodologies, and between project and test capability teams.
- Strong prioritization abilities with a risk-based testing mindset to ensure critical coverage.
- Skilled in developing and executing comprehensive test strategies, including User Acceptance Testing (UAT) plans and schedules.
- Preferably experienced in aviation-related systems, such as crew rostering and turn management systems.
- Effective communicator, adept at engaging both technical and non-technical stakeholders.
- Highly adaptable, thriving in dynamic environments with shifting priorities.
- Detail-oriented, ensuring accuracy in test design, execution, and reporting.
- Collaborative team player, with strong interpersonal skills to coordinate across vendors, business units, and technical teams.
- Excellent time management, capable of handling multiple tasks and deadlines efficiently.
- Aviation experience would be desirable for this role.
Your Life At Jetstar Is Unlike Any Other..
Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements, just reach out and let us know what you need.
Applications Close: 7th August 2025
About us
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
About us
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
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