- Full-time
- Los Angeles
Senior Sales Coordinator
- Qantas Airways Limited
This vacancy has now expired. Please see similar roles below...
- Provide critical support to the sales and agency support teams, by managing reservations and ticketing, providing escalation advice, and performing related sales functions
- Drive commercial outcomes with a strong focus on revenue growth and maximizing sales opportunities
- 18 month fixed-term role based at our LAX hangar (hybrid – 3 days per week in office)
- $65,000 - $80,000USD per year
At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re resilient and strong and it’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we contribute to taking the organisation forward. We understand our priorities and what needs to be delivered, taking the initiative to keep things moving.
As the Senior Sales Coordinator, you will play a key role in providing sales and ticketing support for our corporate, travel trade and sponsorship partners, and groups. You’ll deliver expert guidance on Qantas products, services and policies. As part of our NDC Support Squad, you’ll triage and manage NDC escalations professionally. As a vital member of our Americas sales team, you’ll contribute directly to driving revenue growth and expanding Qantas’ market share in the Americas.
You’ll have –
- Minimum 5 years of experience in a customer service role and/or minimum 2 years relevant airline, travel agency or GDS role, with a solid understanding of industry operations.
- Demonstrated ability to deliver strong customer service results within a complex business environment
- Exceptional communication skills, and you’ll thrive in a team environment
- Strong problem-solving capability, sound judgement and the ability to proactively find solutions
- Solid understanding of fares and ticketing
- GDS experience with Amadeus (preferred), Sabre or Travelport; MS Office suite, and the ability to learn new systems
- Ability to live and work in the US without sponsorship
- Knowledge of NDC is beneficial
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel from the USA to Australia and within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 4 weeks’ vacation and 15 days sick leave for eligible employees.
- We are planning for the future: Our 401K match offering is 8% for eligible employees.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If you’re ready to step into a culture that will challenge and excite you, apply and let’s explore how we go places together.
Applications close: 16th of May 2025 (PDT)
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.

About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
Related roles
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Support Functions
Description
At Qantas, we strive to achieve the impossible, transforming our business to meet future demandsChallenge yourself to make an impact and take an opportunity to grow and diversify your career18 months
Reference
5a40a0b8-99de-4eb9-9939-7742578d1ff2
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Information Technology
Description
Lead development of innovative cabin products to meet Qantas’ customer, safety, and commercial goals.Manage cabin projects and build strong internal and external partnerships.Permanent opportunity bas
Reference
8fc71e48-dca2-4869-ab84-92ff23d8412c
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Eastern Australia Airlines Pty Limited
Type of Employment
Full-time
Brand
Qantaslink
Job Type
Permanent
Business Function
Audit & Risk
Description
Challenge yourself to see the possibilities within this dynamic roleTogether we’ll go the extra mile and deliver ambitious goalsPermanent Full-Time opportunity based in either; Sydney, Brisbane, Melbo
Reference
779ea104-d4ba-4c61-9b1f-86c525ea28b1
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Eastern Australia Airlines Pty Limited
Type of Employment
Full-time
Brand
Qantaslink
Job Type
Permanent
Business Function
Audit & Risk
Description
Challenge yourself to see the possibilities within this dynamic roleTogether we’ll go the extra mile and deliver ambitious goalsPermanent Full-Time opportunity based in either; Sydney, Brisbane, Melbo
Reference
ef5e473f-135a-4102-91b0-95fb64bf8901
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Challenge yourself and add significant value to Qantas.At Qantas, our teams come together to create new and unique customer experiences.Permanent Full-Time opportunity based at our Mascot campus.As a
Reference
e99e4973-a593-48e8-a9c2-e7867e930200
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Drive Strategic Impact and Shape Qantas Loyalty's FutureLead Key Strategic Relationships Across the Group2x Permanent Roles Based at Mascot Head OfficeAt Qantas Loyalty, we're not just about points; w
Reference
c7e1df5e-9047-4235-bc11-664b3ea8f057
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Play a critical leadership role within the Office of the CFSO at Qantas LoyaltyLead Key Strategic Relationships and manage a high performing teamPermanent Role Based at Mascot Head Office At Qantas Lo
Reference
85c9eda9-7869-4306-bc8a-5396cacae525
Expiry Date
01/01/0001
Salary
Location
Brisbane
Location
Brisbane
Entities
Qantas Ground Services Pty Limited
Type of Employment
Part-time
Brand
Qantas Freight
Job Type
Permanent
Business Function
Operations & Safety
Description
An opportunity to work in QGS Freight, a business that continues to boom and grow each year Dynamic, exciting industry with opportunities for Career Progression Permanent, part-time positions availabl
Reference
69435c67-5845-4536-b3e9-bb891287c271
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Eastern Australia Airlines Pty Limited
Type of Employment
Full-time
Brand
Qantaslink
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
At Qantas, our people achieve the impossible togetherChallenging and rewarding role within QantasLink Sydney Line Maintenance Permanent Full time position based in SydneyWe’re constantly evolving, and
Reference
80d4e0bb-f080-41ed-9f78-1db9b4170d67
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
National Jet Systems Pty Ltd
Type of Employment
Full-time
Brand
National Jet Systems
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
An exciting time to join the team as we continue to grow our Airbus A220 fleet.Established bases in Brisbane, Canberra, Hobart, Melbourne, and Sydney.As we continue to increase our fleet of A220’s, it
Reference
a83bb7b9-eed6-4194-b6c9-c1a9cc05b997
Expiry Date
01/01/0001
Our Stories

Teaser
Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

Teaser
Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A

Teaser
Pilot StoriesContent Type
PostsPublish date
04/07/2025
Summary
Flying dreams to flight deck: Meet Qantas Boeing 737 Captain Mark Le Mesurier For Qantas Boeing 737 Captain Mark Le Mesurier, becoming a pilot wasn’t just a career choice—it was a li
.png)
Teaser
Pilot StoriesContent Type
PostsPublish date
03/27/2025
Summary
Flying dreams to flight deck: Mentoring the next generation of Qantas pilots From backyard flight games to flying jets for Qantas, this pilot shares how his childhood dream took flight —

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
03/27/2025
Summary
A chat with Ashley Howell, our new Regional General Manager for the Americas We recently caught up with Ashley Howell, who has taken on the role of Regional General Manager for the Amer

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/31/2025
Summary
My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa. Afte

Teaser
Pilot StoriesContent Type
PostsPublish date
01/29/2025
Summary
I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/29/2025
Summary
This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours,

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/28/2025
Summary
I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s a

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
10/23/2024
Summary
Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas