Senior People Manager - QantasLink Services

• Challenge yourself to lead the strategic people plan across our QantasLink business
• Lead a team and partner with executive business leaders to deliver to our business and people strategy
• Permanent full-time Executive position located within our Mascot Head Office – travel required on needs basis

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people today.

Our subsidiary businesses are an important part of the Qantas Group growth strategy so no matter where you fit in we come together with pride to deliver the best and safest experience for our customers.

Working within the QantasLink Services portfolio, the Senior People & Culture Manager acts as the strategic HR business lead to a broad stakeholder group, working closely with senior business leaders including the Executive Manager QantasLink Operations & Services , Heads of departments and Business Managers.

This position will co-design, lead and implement our strategic people plans, initiatives, programs and procedures. The role will encompass ownership of a broad range of people activities including Organisational Design and Change Management, Industrial Relations, Talent Management, Compensation and Leadership Development programs, both within the context of BAU and transformation activities.

More specifically this role will support the evolution of our QantasLink Airports and Ground Operations strategy in addition to supporting the overall growth of the QantasLink business unit.

The Senior People & Culture Manager will play a key role in ensuring the growth, development and engagement of the QantasLink Services workforce to deliver strategic business objectives and ongoing alignment to the culture and ways of working across the Qantas Group. You will collaborate and work with the People Group more broadly and lead and continue to develop a small team.

You will have –

• Demonstrated ability to partner strategically at a senior level with leadership teams in a large, complex and geographically dispersed organisation
• Leadership experience in embedding significant operational change in support of a growth strategy
• Strong understanding of the Australian industrial and workplace relations environment
• Experience being a strategic thinker and developing and implementing people plans
• Proven ability managing significant change and building organisational capability
• Strong stakeholder management experience with the ability to influence senior leaders with complex people requirements
• Highly developed business and commercial acumen and the ability to effectively use HR data and analytics to drive people solutions
• Demonstrated experience in facilitating and working within a highly collaborative team dynamic
• Strong people leadership skills with the ability to engage and develop a team.
• Drive to succeed, motivated
• Broad understanding of the full range of people functions

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If you’re ready for a culture that will challenge and excite you, submit an application today.

Applications close: Monday 10 March 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.