Senior Change Analyst

• Lead the implementation of key change initiatives for the Disruptions Transformation Program.
• Assess and address impacts on people, processes, systems, and culture.
• Full-time permanent position based at our Head Office in Mascot

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

We are on a mission to reimagine how we can better support our customers when things don’t go to plan. The Senior Change Analyst is a key role that will implement key change activities and deliverables across the Disruptions Transformation program.

This role will report to the program Change Manager and will be responsible for identifying the impacts resulting from changes to people, process, systems and culture as well as the development and delivery of key documentation and successful implementation of change activities so people impacts are addressed. This in turn ensures the business and employees are ready, willing and able to accept the change into their day-to-day working lives. 

To achieve the above, the Senior Change and Transformation Analyst will complete the following key areas of change management: impact assessment, scope & risk identification, learning, communications, stakeholder engagement and change readiness, as well as supporting other transformation initiatives as required

You’ll have –

• Tertiary qualifications in Business/People related field or Change Management
• 2-4 years relevant experience in change or business analysis roles on projects.
• Strong analytical, PowerPoint, Spreadsheet skills and design platform tools
• Strong oral/written communication skills with ability to communicate concepts to non-change savvy audience
• Independent, highly motivated and dynamic team member and able to demonstrate effective leadership  
• Excellent communication skills and stakeholder management
• Provide ongoing support to drive adoption and engagement following go-live
• High level of accountability and ability to work to deadlines  
• Committed to management of change  
• Ability to deliver accurate and timely information and manage conflicting priorities  

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Thursday 20th March 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.