Senior Manager, Marketing and Communications

• Lead the Qantas Freight Marketing strategy to drive customer engagement and digital marketing for Australia and global regions.
• Manage a team to deliver marketing strategies that drive revenue and brand affinity through customer insights and business priorities.
• Permanent position based at our Mascot Campus

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

The Senior Manager, Marketing and Communications leads Qantas Freight Marketing to drive and support achievement of Freight strategic outcomes through customer engagement and digital marketing for Australia and global regions.
 
Leading a team of specialists to deliver Marketing Strategies and initiatives, including identification of new opportunities to drive revenue or brand affinity, through deep consideration of customer insights and business priorities, ensuring strong return on investment outcomes that deliver value for Qantas Freight, and enhance customer demand of Qantas Freight’s products/services.
 
As a commercially driven Marketing function, the role has a focus on revenue and cost transformation to deliver business outcomes, together with a sustainable competitive advantage, prioritising investment that drives revenue and/or builds on brand trust across all stakeholders including employees, customers, shareholders and investors.

As a key business unit within the Qantas Group, this role will have a dual reporting line into Group Marketing to ensure effective alignment with the Group marketing strategy and centralised resources.

You’ll have –

• 10+ years relevant professional experience
• Tertiary Qualification in Marketing is required, post graduate qualifications is desirable
• Strong commercial acumen 
• Thorough understanding of the marketing discipline and processes
• A thought-leader with a passion for developing innovative marketing solutions using
  data, insights and experience.
• Proven track record in delivering outstanding results in a complex, high paced
  business environment
• Proven experience in leading a team, building a team oriented, collaborative culture
  within an agile environment 
• Proven track record in developing strong working relationships with all stakeholders
• Well-developed business planning, implementation and communication skills within
  an organisational context
• Strong analytical and project management skills
• Ability to communicate effectively in writing and in person to executive level
  audiences
• Ability to influence senior management and stakeholders
• Relevant track record in delivering results in a complex environment across multiple
  stakeholders

Why Qantas?  
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
• You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Monday 29th September 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.