Manager Schedule Distribution and Planning

• Grow and diversify your career, making an impact on our customer experience
• Bring your aviation experience to an operational function, delivering planned schedule changes across Qantas
• Act as an industry thought leader and advocate  
• Permanent role based at our Mascot Campus 

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.  

The Manager Schedule Distribution and Planning is a critical role responsible for leading the schedule distribution and planning process for Qantas airlines and key partner carriers outside the operational window. As part of this role, the position will be responsible for the end-to-end customer distribution of Network schedules, including detailed planning, cross-functional stakeholder management and the assessment and mitigation of customer impacts of network changes.

This role is hands-on, responsible for leading a team, as well as cross-functional stakeholders to drive outcomes.  The role holder is accountable for execution of schedule changes to plan, and involves forward planning, analysing change impacts, and identifying opportunities for process improvement – designing and implementing best practices, while uplifting key performance metrics.   

You’ll have;

• Expertise and strong airline domain experience in Network, Revenue Management, Reservations or equivalent, with 5 years experience in a leadership role
• Demonstrated leadership capability, with a track record of leading teams and driving operational outcomes
• A proven ability to build strong relationships with stakeholders and communicate effectively, including at senior levels within a large organisation 
• A strong customer service focus, surfacing decisions regarding customer experience
• Project Management / Delivery skills
• Experience in data analysis and interpretation
• A dynamic and creative way of thinking, with the ability to problem solve and prioritise
• An ability to deal with fast-paced environments and excel under pressure 
• Demonstrated ability to balance customer, operational, commercial, strategic, safety and regulatory factors when making recommendations 
• Strong communication, presentation and stakeholder management skills and ability to work with individuals across a range of Business Units and areas of expertise 
• High level of commitment and professionalism with willingness to learn, take ownership and accountability for high performance delivery 
• Proven negotiation, problem solving and analytical skills and commercial acumen with ability to work and contribute to a high performing collaborative team 

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close Monday 6th October

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.