- Full-time
- Sydney
Manager, Product Design
- Qantas Airways Limited
This vacancy has now expired. Please see similar roles below...
- Support the creative direction and execution of innovative product design across key customer touchpoints within the aviation environment
- Apply Design Thinking and Human-Centred Design to deliver high-quality solutions that elevate the customer experience and align with Qantas’ brand values
- Permanent role based in our Mascot Campus
We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.
The Manager, Product Design will support the Head of Spatial and Product Design in leading the innovation, creative direction and execution of advanced product design across multiple physical customer experience touchpoints within the aviation environment.
In this role, you will bring your Design qualifications or equivalent experience to collaborate with internal and external partners in delivering innovative and high-quality product design solutions. By applying Design Thinking and Human-Centred Design practices, you will ensure that customers are at the forefront of all product innovations, in line with Qantas’ core values and objectives.
You’ll Have:
- 8+ years' experience in product design and innovation, ideally for the airline/aviation industry or related field.
- Strong background in Design Thinking and Human-Centred Design practices.
- Excellent leadership and team management skills.
- Ability to manage multiple design projects simultaneously.
- Strong verbal, written and visual communication and collaboration skills working with internal and external partners and stakeholders.
- Experience in managing design teams and projects from concept to implementation.
- Proficient in 2D and/or 3D design software applications (eg: Adobe Creative Suite, Solidworks) for creating product designs and/or visual representations.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close Sunday 1st June
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.

About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
Related roles
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Information Technology
Description
Be part of a team that values great engineering principles and practicesOpportunity to join our Network, Revenue Management & Alliances and take your career to the next levelFull-Time position based
Reference
eab801f6-e642-42b7-9beb-e2a3debfcd61
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Data Analytics
Description
Exciting opportunity within our Data & Analytics team Permanent, full-time roles working at our Mascot Campus (hybrid working options available) Staff Travel Benefits from Day One! The Senior Data Mod
Reference
ef86805f-bc87-462c-88cc-fefbc57d9fe0
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Challenge yourself to reinvent the future Help us to take Customer to a whole new level Permanent full-time role based in our Mascot Campus Qantas is synonymous with aviation, but we’ve evolved in way
Reference
0066dbde-5285-4a93-ba48-084bc57ab344
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Be part of our Jetstar Safety team Bring your behavioral based safety experience and passion for improving safety outcomes Melbourne, Collingwood location – hybrid working arrangement Love travel an
Reference
64ceaece-4f7c-4f7f-965e-a1a07c19e76a
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Audit & Risk
Description
Full time opportunityImmediate access to staff travels benefitsEnjoy the flexibility of a shift roster – currently 4 days on 4 days off, 11-hour shiftsAbout our Engineering Team We rely on our engine
Reference
d3dd0273-6b18-44e6-9535-f697cc493c6e
Expiry Date
01/01/0001
Salary
Location
Darwin
Location
Darwin
Entities
Qantas Ground Services Pty Limited
Type of Employment
Part-time
Brand
Qantas Group
Job Type
Permanent
Business Function
Operations & Safety
Description
An opportunity to work in QGS Freight, a business that continues to boom and grow each year Dynamic, exciting industry with opportunities for Career Progression Permanent, part-time positions availabl
Reference
1c077c12-289a-438e-9abf-32240fd7fcce
Expiry Date
01/01/0001
Salary
Location
Brisbane
Location
Brisbane
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Operations & Safety
Description
Together we’ll achieve results for our customersExperience pride in what you’ll achieveFulltime and 18 month Fixed Term, shift work opportunities located at Brisbane Base MaintenanceToday, we’re busy
Reference
dde84784-15ab-465e-83b2-740f496a3602
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Marketing
Description
Lead end-to-end event delivery, ensuring on-time, on-budget, high-quality execution.Support brand strategy through strong collaboration with internal and external partners.12-months fixed Term opportu
Reference
3bbc624e-90e0-40dd-9b9e-4fc660f58497
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Support Functions
Description
Define and deliver the future of the Qantas ground experience Drive cross-functional initiatives to significantly improve the customer experience Permanent role based at our Mascot CampusYou’ll be pro
Reference
feaf3d15-c90c-4284-a0c7-c0aecf1d5d90
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Human Resources
Description
Lead digital Customer Care projects by defining requirements and identifying improvement opportunities.Apply your expertise in digital solutions, design, and training to enhance customer interactions.
Reference
568321ae-4931-442b-b7c0-f17d3b2861f8
Expiry Date
01/01/0001
Our Stories

Teaser
Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

Teaser
Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A

Teaser
Pilot StoriesContent Type
PostsPublish date
04/07/2025
Summary
Flying dreams to flight deck: Meet Qantas Boeing 737 Captain Mark Le Mesurier For Qantas Boeing 737 Captain Mark Le Mesurier, becoming a pilot wasn’t just a career choice—it was a li
.png)
Teaser
Pilot StoriesContent Type
PostsPublish date
03/27/2025
Summary
Flying dreams to flight deck: Mentoring the next generation of Qantas pilots From backyard flight games to flying jets for Qantas, this pilot shares how his childhood dream took flight —

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
03/27/2025
Summary
A chat with Ashley Howell, our new Regional General Manager for the Americas We recently caught up with Ashley Howell, who has taken on the role of Regional General Manager for the Amer

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/31/2025
Summary
My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa. Afte

Teaser
Pilot StoriesContent Type
PostsPublish date
01/29/2025
Summary
I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/29/2025
Summary
This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours,

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/28/2025
Summary
I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s a

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
10/23/2024
Summary
Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas