Senior People Manager, Customer & Technology

• Challenge yourself to lead the strategic direction for our people across diverse Customer and Technology portfolios   

• Business partner with influence, working with Senior leaders and stakeholders  

• Permanent full-time position located at our Mascot head office    

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. We’ve always been pioneers, and we’re proud to see that spirit in our people today.  

Working within the People Group, the Senior People Manager acts as the strategic HR business partner to senior business leaders, working closely with stakeholders from across the business.  

You will have exciting opportunities to lead a variety of strategic people initiatives and programs of work across the employee lifecycle, whilst also supporting day-to-day BAU activity across business unit functions.  

Your core responsibilities will include:   

• Lead People strategies, plans and initiatives at a senior level including talent management, leadership development, culture change initiatives and transformations.  

• Being a trusted strategic business partner to senior leader and stakeholders, providing coaching, strategic advice and support to deliver optimal value and drive business outcomes.   

• Leverage business expertise and human resources analytics to develop effective people solutions that enhance business outcomes and elevate employee experiences.  

You’ll have:  

• 10+ years HR business partnering experience with Senior leadership teams and stakeholders, including Executive Managers in a large, complex organisation  

• Excellent strategic ability to develops people plans and organisational design that drives exceptional business results.   

• Proven ability managing and leading complex change and transformation programs

• Experience working within an agile environment

• Highly developed business and commercial acumen and the ability to effectively use HR data and analytics to drive people solutions  

• Demonstrated ability navigating complex issues within a matrix business environment with differing stakeholder needs and expectations  

• People leadership skills with the ability to successfully lead a small team  

• Proven interpersonal and relationship development skills  

• Drive to succeed, be self-motivated and proactive and and be able to work independently with limited direction or guidance  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.   

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.  

• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  

• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

 Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.  

If you’re ready for a culture that will challenge and excite you, submit an application today!  

Applications close: Tuesday 15 July 2025.