Manager Engineering Operations

Love travel and passionate about all thing’s aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life.

As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.

About our Engineering Team

We rely on our Jetstar Engineering Team to deliver our superior safety standards, up to the second. They’re the trouble-shooters, glitch-fixers and tech-experts who make sure we take to the sky safely.  Solving problems. Trying new things. Getting hands-on.  Fixing and double checking. It’s all part of the day job as a Jetstar Engineer. You’ll find our Engineers located right across the Jetstar Australia and New Zealand network.

Ready for your next adventure? 

We are on the hunt for an experienced aviation professional to takeoff in this newly created opportunity as Manager Engineering Operations.  In this role, your primary function will be to manage engineering operations in the day-of-ops environment to support the successful delivery of Jetstar’s flying schedule.

Reporting to our Senior Manager Engineering Operations, you will primarily be responsible for:

• Manage Engineering operations in the day-of-ops environment with a key focus on schedule integrity, disruption management 
• Acting as the key Engineering management representative providing dynamic leadership within the MOC and the Jetstar Operations Control Centre (JOCC).
• Management of planned and unplanned maintenance that balances the commercial, customer and operational impacts associated with disruption
• Acting as the operational Engineering point of contact and as an escalation point for activities within Engineering
• Providing operational leadership and management to those within the Maintenance Operations Centre (MOC).
• Managing a team responsible for ensuring effective communication flow between those within and external to Engineering

We are on the hunt for the following experience:

• Proven experience in an aviation operations or engineering environment 
• Passion and experience in managing, coaching and mentoring a team of direct reports
• Aviation industry experience essential
• A desire for continuous improvement and are passionate about aviation
• Somebody who can demonstrate a thick skin in dealing with difficult situations whilst thriving in a fast-paced, constantly changing, operational environment
• Strength in problem solving and decision making, including the ability to consider the operation, customer, cost, people and engineering impacts when proposing solutions
• Strong verbal and written communication skills 
• Solid internal and external stakeholder management skills 

What’s in it for you

• Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
• Access to a range of salary packaging and leave benefits.
• As a member of the Qantas Group, you will have the opportunity to build a career across multiple functions, locations and airlines.
• Structured programs and resources to support your health and wellbeing and development.
• Talk to us about how we can make this role work flexibly for you such that you can achieve your potential.

There’s a place for everyone at Jetstar:  

For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together.

Applications close 16 September.