Key Account Manager

• At Qantas, we strive to achieve the impossible, transforming our business to meet future demands
• Challenge yourself to make an impact to this exciting new role and take an opportunity to grow and diversify your career
• Permanent full time position based in Singapore

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. At Qantas, we are known for our spirit, mateship, and a can-do attitude. We’re resilient and strong, and we’re proud to see that spirit in our people today. This has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

As a Key Account Manager, you will be responsible to manage a portfolio of SG Trade partners in our commercial team. You will work to maximise revenue, increase yield, retain existing business and develop new business opportunities through these partners. You will have the ability to understand the partner strategy, and develop a strong, robust relationship with the valuable partners. You will work within stipulated budgets, ensuring that the sales and marketing activities are effective in assisting to meet targets. You will meet and exceed revenue and cost of sale targets while ensuring compliance with relevant corporate and finance policies and processes.

You’ll have –

• At least 5 years of sales and account management experience, preferably in the aviation or tourism industry
• University degree in relevant business or tourism discipline
• Proven track record successfully delivering against revenue targets through a mix of business partners and across multiple markets
• Experienced negotiator with proven track record in business development in collaboration with a range of partners
• Exceptional relationship management and communication skills across cultures with internal and external stakeholders.
• Experience with business development and relationship management in a competitive environment.
• Ability to think differently and to challenge the norm with an open and innovative mindset
• Ability to self-motivate with a positive attitude and a commitment to delivering high quality output.
• Ability to work autonomously and remotely
• High level of IT literacy, including proficiency in MS Office applications.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. 

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: Wednesday 25th June 2025

Please note: applications will only be considered for candidates who have the right to work in Singapore without restriction or sponsorship.