IOC Operational Program Manager

• Challenge yourself in this Operational Program Manager role  
• Together we’ll drive key operational initiatives and performance improvement 
• Permanent full-time role based within in the IOC our at Mascot Corporate Campus  
• ASU SPG2 position

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.  

The Integrated Operations Centre (IOC) is accountable for the delivery of our aircraft flying schedule for Domestic and International operations. Within the operations centre sit IOC Operations Planning, a team who strive to assist the operation to deliver on-time performance targets.  

As the IOC Operational Program Manager, you will lead and drive large-scale operational initiatives through program management practices, aligning programs with strategic goals, effective governance, optimising resource allocation, and fostering communication and collaboration, you will drive the successful delivery of our operational initiatives.  

You will be accountable for designing and implementing operational programs to address shortcomings across the business. In addition, you will need to work cross functionally, leading discussions with stakeholders to evolve policies and ensure alignment of strategies with operational changes.   

You’ll have –  

• 5+ years’ experience in an airline/airport operational environment  
• Proven Change Management and Project Management experience  
• Strong communications skills both verbal and written, with an ability to present to senior management  
• Excellent problem-solving, strong negotiation and influencing skills to effectively address even the most resistant stakeholders and challenging situations.   
• Excellent relationship management skills and the ability to relate to people at all levels of the organisation   
• Proactively identify and mitigate risks and adapt as needed and can find creative solutions to challenges. 
• Detailed understanding of the airline business, including operations and commercial activity and priorities  
• Self-motivated, proactive, and able to deal with ambiguity, complexity and confidential information  
• Able to work independently or as part of a team as required, using initiative to meet tight deadlines  
• Flexible and sensitive when dealing with different viewpoints, styles and cultures  
• Superior time management and organisational skills with the ability to manage multiple complex tasks concurrently and still deliver quality output  

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and additional purchased leave options. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment
• We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace. 

Be a part of something special and play your part in the Qantas story – get in touch today.  

 Applications close; Thursday 19th June, 2025