- Challenge yourself to create standout content and keep our internal channels flying smoothly
- Together we’ll achieve seamless, engaging communication through the channels our people use every day
- Permanent full-time opportunity based at our Head Office in Collingwood
Love travel and passionate about all things aviation. You’re in the right place. At Jetstar, you get to takeoff at work, and in life. As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.
Takeoff with your next opportunity
We’re on the lookout for a creative, tech-savvy Internal Communications Advisor – Content and Channels to help bring our strategy to life across our corporate portfolio. In this role you’ll craft bold, scroll-stopping content that cuts through the noise and connects with our busy teams and leaders. From newsletters and intranet to digital signage and social media, you’ll keep our comms channels flying smoothly and messages landing where they need to. As a curious, quick thinker, you’ll take pride in trying something new, being an early adopter of new technology and embracing the new opportunities that come with AI.
We’re searching for someone who:
- Knows their way around comms and has experience bringing content to life in a busy, fast-moving environment
- Works closely with all levels of an organisation and knows how to turn business priorities into engaging stories
- Brings exceptional written and verbal communication skills, with the ability to simplify and tailor messages
- Can juggle multiple projects, meet tight deadlines, and keep stakeholders smiling along the way
- Has a sharp eye for design, storytelling and what makes content pop across different channels
- Understands how to connect comms to business strategy and drive employee engagement
- Can spot a trend, champion best practice, and isn’t afraid to push creative boundaries
Your life at Jetstar is unlike any other:
- Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you’ve got the opportunities to grow and elevate your career.
- Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
- Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We can’t wait to hear from you. Apply by 11:59pm Wednesday, 3 September 2025
About us
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
About us
We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Related roles
Salary
Location
Adelaide
Location
Adelaide
Entities
National Jet Systems Pty Ltd
Type of Employment
Full-time
Brand
National Jet Systems
Job Type
Permanent
Business Function
Pilots & Flying Operations
Description
Provide coordination and programming of all aspects of Flight and Cabin Crew training compliancePermanent full-time opportunityOption to be located at one of our NJS bases (Adelaide, Sydney, Melbourne
Reference
6d2b8c03-454b-4050-9f2d-c9f25363cb0c
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Lead the growth of Jetstar’s packages, groups, and tours by partnering with wholesale, leisure, and corporate travel agents.Develop and execute targeted sales plans to build forward loads on key route
Reference
59752a82-36f4-4418-b35b-9b155e918464
Expiry Date
01/01/0001
Salary
Location
Auckland
Location
Auckland
Entities
Jetconnect Limited
Type of Employment
Full-time
Brand
Jetconnect
Job Type
Permanent
Business Function
Support Functions
Description
Challenge yourself to lead and support a high-performing Cabin Crew team in Auckland Together we’ll foster a collaborative environment that ensures operational excellence and crew wellbeing Permanent
Reference
00b0eed1-cf0e-4d3f-9895-73a9b83475ce
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Support Functions
Description
Shape the future of our product portfolio by leading strategy, innovation, and customer-focused enhancements. Drive real commercial impact with responsibility for budgets, supplier negotiations, and r
Reference
9891ff77-2b2b-43b7-820d-90a9257818e6
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Information Technology
Description
Shape meaningful customer experiences by leading product strategies that blend human-centred design, insights, and innovation. Work in a complex, high-impact environment where you’ll collaborate with
Reference
914b3969-0653-4f20-838b-a156f9730cc8
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Contact Centre
Description
Take an opportunity to drive initiatives that achieve customer resolution within our Customer Advocacy Unit.Challenge yourself in this ever-evolving customer centric environment.Permanent opportunity
Reference
e4245f4d-c63a-4d89-91da-475586fd3a54
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Drive network efficiency and innovation using data, systems, and stakeholder insights.Lead end-to-end planning, optimisation, and support for aviation scheduling systems.Permenant position based at ou
Reference
c8df22da-618a-43fb-bac1-3c6f4a4bf216
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Strategy & Commercial Planning
Description
Own the commercial and financial strategy for Qantas’ 51 lounges and 600 partner lounges globally Lead key negotiations with client airlines and suppliers, shaping outcomes at the executive level. Dri
Reference
8671c1ba-687f-45a5-953d-41038dbcff3a
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Drive innovation in aviation – Optimise flight paths for over 5,000 weekly flights using cutting-edge algorithms and cloud-based systems.Fuel efficiency meets engineering excellence – Help reduce envi
Reference
3394cb95-b078-49be-b036-ecb13a984cca
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Marketing
Description
Opportunity to manage the planning, execution and delivery of the marketing campaigns for Qantas ShoppingTake an opportunity to grow and diversify your career6-month fixed term position based at our M
Reference
b67c05a7-c5fd-4d8d-99e4-01f30cd1140a
Expiry Date
01/01/0001
Our Stories

Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/21/2025
Summary
From Dream to Career Working in customer service has always been my passion. Before joining Network Aviation (NAA), I managed a busy restaurant on Rottnest Island, but becoming a flight a

Teaser
Corporate StoriesContent Type
PostsPublish date
08/14/2025
Summary
From Loyalty to Customer Care: A Decade at Qantas Starting out I joined Qantas in 2015, beginning in Qantas Loyalty where I supported the Commercial team and Finance. My sister had been

Teaser
Engineering StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Apprentice to Manager: 46 Years in Qantas Engineering Starting out I joined Qantas on 10 January 1979 as a Ground Engineer Electrical/Instrument Apprentice, what’s now called Avioni

Teaser
Customer Service StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Postie to Customer Service Agent: Why I Came Back to Qantas What drew me to the CSA role I first joined the Qantas Group in Melbourne as a Customer Service Officer with Jetstar. Aft
.png)
Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/07/2025
Summary
From Colombia to the red centre: Juan’s journey to QantasLink I started my career in aviation at a young age. Originally from Colombia, I spent more than 11 years working in both corp

Teaser
Engineering StoriesContent Type
PostsPublish date
07/22/2025
Summary
Engineering the Future: Qantas Apprentices Share Their Journey At Qantas, safety is at the heart of everything we do—and our aircraft engineers are the people who make that possible. E

Teaser
Customer Service StoriesContent Type
PostsPublish date
06/18/2025
Summary
A Qantas Life: Sonia Tourany’s Career Journey I’ve been with Qantas for 27 years and a First Host since the role was introduced in 2007. My job is to make sure everything runs smoothly

Teaser
Customer Service StoriesContent Type
PostsPublish date
06/18/2025
Summary
A Qantas Life: Fiona Daw’s Career Journey From apprentice chef to departure aide, Fiona Daw’s career at Qantas is a story of growth, adaptability and lifelong passion. “I was born on

Teaser
Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

Teaser
Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A