Duty Technical Manager

• Exciting role with the opportunity to make an impact on continuing airworthiness requirements for our fleet of Turbo Prop Dash 8, current and new regional jet fleets 
• Together we’ll achieve results in a highly regulated environment
• Permanent, full-time, shiftwork position available based in Sydney
• Attractive salary + benefits

QantasLink is part of the Qantas group and plays an important role in connecting communities and industries. We provide aircraft technical support to both internal and external customers operating Dash 8s and the newly delivered and growing A220 fleet.

Safety is our first priority. Our organisational wide commitment means every individual takes responsibility for creating a safe and healthy workplace for our customers, suppliers, assets, operations, and the wider community.

Reporting to the Manager Airworthiness Operations, this is a unique opportunity to be part of a newly expanded Maintenance Watch team as a Duty Technical Manager. In this business-critical role, you will be responsible for managing CAMO oversight of fleet Airworthiness through reporting, assessment, and management of rectification / deferral of defects as necessary, to support the operation.

Using your proven technical experience, you will operate closely with Aircraft Maintenance Organisations, other engineering departments, the Regional Operations Control team and Flying operations teams to safely achieve our on-time performance targets and minimise the duration of Engineering related AOG events.

Key Responsibilities:

• Maintain operation and reliability of fleet, and defect management
• Ensure the safe, compliant, and cost-effective execution of all maintenance relating to the fleets under their control, including necessary oversight and decision rights related to the services provided to the CAMO by the various AMO’s supporting the maintenance operation
• Monitor disruptions and estimates of rectification timeframes, downtime and provides information and alternative return to service outcomes ensuring perceived risks are addressed
• Work closely with QantasLink Planning, internal and external AMO’s, Regional Operation Control teams and Flying Operations Leadership in order to achieve optimum operational outcomes for the business and proactively minimise delays and protect on-time performance
• Ensure compliance with CAMO Exposition and Procedures
• Act as a primary conduit between various P42 internal departments, P145 providers and ROC for all aircraft airworthiness matters, conferring with the Continuing Airworthiness Manager and CAMO Responsible Mangers as required
• Decision rights (against ICA) and approval of on behalf of the CAMO for deferred aircraft defects
• Monitor aircraft maintenance due and deferred defects daily, ensuring open defects and MEL items are cleared in a timely fashion
• Maintaining Daily Event Data of all significant events / requirements in TRAX
• Monitoring the rectification of defects on delayed or potentially delayed flights and ensuring that estimated return to service times remain realistic
• Maintain Log / reporting of all procedural or technical issues arising through the shift
• Comply with Group Management Systems and Policy

You’ll have:

• Experience as a LAME B1 or B2 with a minimum of five years in a Line (desirable) or Base Maintenance environment, or previous experience in a Maintenance Watch or Technical support environment
• B1 or B2 LAME type rating on Dash 8 and/or B717, and/or A220 (desirable) or B1/B2 type rating on similar aircraft
• Strategic and analytical thinker with proven problem-solving and time management skills, particularly when under pressure
• Ability to communicate effectively with all levels within a team
• Demonstrated commitment to safety, quality, and process compliance
• Experience with the management of AOG Recovery of aircraft
• Ability to work as part of a team to produce safe, compliant and desirable outcomes on behalf of the business
• Ability to adapt with a focus on the ‘big picture’ when it comes to problem solving
• High level of Microsoft Office literacy

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Please note:

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re up for an engineering challenge with strong motivation to contribute to Qantas’s core sustainability objectives, register your interest and we’ll be in touch.

Applications close: Tuesday 13th of May 2025. 

Exciting role with the opportunity to make an impact on continuing airworthiness requirements for our fleet of Turbo Prop Dash 8, current and new regional jet fleets  Together we’ll achieve results in a highly regulated environment Permanent, full-time, shiftwork position available based in Sydney Attractive salary + benefits QantasLink is part of the Qantas group and plays an important role in connecting communities and industries. We provide aircraft technical support to both internal and external customers operating Dash 8, B717's and soon to be delivered fleet of A220's. Safety is our first priority. Our organisational wide commitment means every individual takes responsibility for creating a safe and healthy workplace for our customers, suppliers, assets, operations, and the wider community. Reporting to the Manager Airworthiness Operations, this is a unique opportunity to be part of a newly expanded Maintenance Watch team as a Duty Technical Manager. In this business-critical role, you will be responsible for managing CAMO oversight of fleet Airworthiness through reporting, assessment, and management of rectification / deferral of defects as necessary, to support the operation. Using your proven technical experience, you will operate closely with Aircraft Maintenance Organisations, other engineering departments, the Regional Operations Control team and Flying operations teams to safely achieve our on-time performance targets and minimise the duration of Engineering related AOG events. Key Responsibilities: Maintain operation and reliability of fleet, and defect management Ensure the safe, compliant, and cost-effective execution of all maintenance relating to the fleets under their control, including necessary oversight and decision rights related to the services provided to the CAMO by the various AMO’s supporting the maintenance operation Monitor disruptions and estimates of rectification timeframes, downtime and provides information and alternative return to service outcomes ensuring perceived risks are addressed Work closely with QantasLink Planning, internal and external AMO’s, Regional Operation Control teams and Flying Operations Leadership in order to achieve optimum operational outcomes for the business and proactively minimise delays and protect on-time performance Ensure compliance with CAMO Exposition and Procedures Act as a primary conduit between various P42 internal departments, P145 providers and ROC for all aircraft airworthiness matters, conferring with the Continuing Airworthiness Manager and CAMO Responsible Mangers as required Decision rights (against ICA) and approval of on behalf of the CAMO for deferred aircraft defects Monitor aircraft maintenance due and deferred defects daily, ensuring open defects and MEL items are cleared in a timely fashion Maintaining Daily Event Data of all significant events / requirements in TRAX Monitoring the rectification of defects on delayed or potentially delayed flights and ensuring that estimated return to service times remain realistic Maintain Log / reporting of all procedural or technical issues arising through the shift Comply with Group Management Systems and Policy You’ll have: Experience as a LAME B1 or B2 with a minimum of five years in a Line (desirable) or Base Maintenance environment, or previous experience in a Maintenance Watch or Technical support environment B1 or B2 LAME type rating on Dash 8 and/or B717, and/or A220 (desirable) or B1/B2 type rating on similar aircraft Strategic and analytical thinker with proven problem-solving and time management skills, particularly when under pressure Ability to communicate effectively with all levels within a team Demonstrated commitment to safety, quality, and process compliance Experience with the management of AOG Recovery of aircraft Ability to work as part of a team to produce safe, compliant and desirable outcomes on behalf of the business Ability to adapt with a focus on the ‘big picture’ when it comes to problem solving High level of Microsoft Office literacy Why Qantas?  You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  Please note: The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. If you’re up for an engineering challenge with strong motivation to contribute to Qantas’s core sustainability objectives, register your interest and we’ll be in touch. Applications close: Monday 29th of July 2024.