Compliance and Risk Specialist

• Exciting opportunity to work within our Airport Operational Standards department
• This opportunity can be based in: Melbourne, Sydney, Brisbane or Auckland
• Permanent, Full-Time position

Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often.

Our Airport Operation Standards team have an exciting opportunity available in the role of Compliance and Risk Specialist.  Reporting to the Quality and Compliance Systems Manager – Aircraft Turnaround Services, you will be responsible for supporting Airport Operations Compliance, Quality and Assurance activities and programs, including the provision of data insights and analysis expertise.  You will play a critical support role in the continued monitoring and improvement of our risk mitigation programs and WHS and Safety performance.

The day-to-day role may see you responsible for; providing high quality identification and management of risk and including providing guidance to the business areas to ensure that the organisation meets their wide range of requirements, balanced against achieving appropriate safety, financial, operational, and customer outcomes.

You will:

• Have experience in an airline/ramp and/or airport operations
• Hold lead auditor qualification, or be prepared to attain qualification requirements  
• Possess a deep understanding of risk and compliance frameworks, and support in initiating policies and procedures when required.
• Be responsible for providing project support across Airport Services including new port start-ups, port readiness and ground service partner changes
• Identify areas of non-compliance and safety concerns and work with stakeholders to propose solutions using outputs such as recommendations, reports, draft guidance, policies, procedures for internal or Ground Service Providers use.
• Analyse and interpret a wide range of information referencing manuals and regulatory information
• Support in the preparation of materials for monthly departmental safety subcommittee, ASC, WHS, CMC and other safety committees representing Airport Services.
• Support and deliver continuous improvement and projects through applying Human Factors and Quality & Compliance Frameworks
• Monitor and report on safety performance, identifying trends and areas for continuous improvement.
• Provide ongoing risk assessment support
• Represent Airport Services during audits where Airport Customer Service functions are of primary focus
• Ability to travel domestically and within the Asia-Pacific region, as to support audits and assurance

About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 8000 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 18 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship