Commercial & Insights Manager

• Accountable for the Flight Products P&L, leveraging data-driven insights to optimise new product designs, sales, service, and overall portfolio performance.
• Work closely with Sales, Marketing, Digital, Revenue Management, and Operations to drive financial targets and long-term growth
• Collingwood Head Office location, Permanent full-time opportunity 

Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often. 

We are looking for a dynamic Commercial & Insights Manager to drive the commercial strategy and performance of our Flight Products portfolio. This role is a fantastic opportunity to drive growth by embedding best practices in data and insights, ensuring our products are sold and serviced in ways that maximise customer value and commercial outcomes. Accountable for the Flight Products P&L, you will lead a team of analysts and specialists, delivering actionable insights and performance tracking to optimise decision-making. Working cross-functionally with teams across Sales, Marketing, Digital, Revenue Management, Customer Care, and Operations, you will influence stakeholders to achieve in-year financial targets while supporting our long-term vision.

We are seeking a strategic thinker with strong commercial acumen and data expertise who thrives in a fast-paced, high-impact environment. You will develop and execute strategic roadmaps, oversee budget performance, and identify opportunities for product, pricing, and channel optimisation. Your leadership will ensure a culture of collaboration, innovation, and continuous improvement, with a focus on using data to enhance portfolio performance. If you have a passion for leveraging insights to drive revenue growth, leading high-performing teams, and working in a collaborative, fast-moving environment, we’d love to hear from you.

The core responsibilities of this role will be:

• Lead the strategic use of data and analytics to drive commercial outcomes and portfolio performance.
• Accountable for Flight Products P&L, ensuring accurate forecasting, budget tracking, and risk mitigation.
• Develop strategic roadmaps to achieve commercial targets and long-term growth.
• Oversee portfolio performance tracking, dashboards, and insights to inform decision-making.
• Identify and execute opportunities for revenue growth, pricing optimisation, and process improvements.
• Lead, mentor, and develop a high-performing team of analysts and specialists.
• Collaborate with cross-functional teams and regional stakeholders to drive business objectives.
• Simplify complex data into actionable insights to influence decision-making and strategy.

To be considered, key skills will include: 

•  4+ years’ experience in commercial or data/analyst roles with strong financial acumen.
• Proficiency in data/analytical tools such as Power BI, Excel
• Exceptional communication, presentation, and leadership skills.
• Strong stakeholder engagement and influencing abilities across multiple regions.
• Proven ability to navigate complex commercial environments and competing priorities.
• Strategic thinker with excellent problem-solving and decision-making skills.
• Ability to work autonomously while leading and mentoring a high-performing team.
• Airline industry experience and knowledge of ancillary revenue drivers (preferred).

This role also requires our team members to be willing and able to travel internationally to perform audits with our suppliers across the globe.  In return, a flexible and hybrid working environment is on offer to the successful applicant. 

Applications close: 11.59pm Wednesday 5th March

About Jetstar

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Inclusion and Diversity 
 
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.