18-month fixed term opportunity at Mascot Head Office
At Qantas, we’re proud of our history—and excited about our future. As the spirit of Australia, we connect people with experiences that matter. Now, we’re looking for a passionate and experienced Change Manager (People Programs) to help shape the future of our People & Culture function.
Your new role:
As the Change Manager (People programs), you’ll lead impactful strategic and operational change management across our Organisational Development & Inclusion portfolio, with a key focus on strategic people projects that elevate the way we work. This includes driving transformation initiatives designed to enhance performance, talent, and remuneration processes, with the goal of building and nurturing a high performance culture.
You’ll work closely with senior leaders, HRBPs, and project teams to drive meaningful change, inspire and engage stakeholders and maximise impact. You’ll be the go-to advisor for change management best practices, guiding how we support and empower our people through transformation.
Key Responsibilities:
- Lead change initiatives, especially across strategic people projects.
- Design and implement tailored change strategies, governance frameworks, and readiness plans.
- Conduct detailed change impact assessments across people, process, and technology.
- Build and execute stakeholder engagement plans that drive alignment and support.
- Coach leaders and uplift internal capability around leading change.
- Monitor effectiveness of change interventions using pulse checks, metrics, and feedback loops.
- Proactively manage risk and escalate change-related challenges.
What you’ll bring:
- 10+ years' experience leading complex organisational change programs.
- Tertiary qualifications in Business, HR, or Change Management.
- Strong stakeholder management skills, with the ability to influence at all levels—including unionised environments.
- Exceptional communication and presentation skills.
- Strategic mindset with the ability to execute at pace in complex and ambiguous environments.
- Proven ability to coach, uplift leadership capability, and embed change effectively.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If you’re ready for a culture that will challenge and excite you, submit an application today.
Applications close: Monday 19 May 2025
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
Related roles
Salary
Location
New Delhi
Location
New Delhi
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Sales
Description
Support Qantas Sales teams with product advice, escalations, and customer issue resolution.Manage payments, bookings, CRM updates, and ensure audit compliance.Permanent opportunity based in GurgaonWe’
Reference
4ccb2595-8553-42e5-96e0-edb930deaf63
Expiry Date
01/01/0001
Salary
Location
London
Location
London
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Sales
Description
Sale Support Adviser opportunities available Trouble shooting and liaising with key customers and stakeholders to improve the overall customer experience and Qantas’ performance.Hybrid role with a min
Reference
0412716e-1383-4221-badd-b0a7338a88b5
Expiry Date
01/01/0001
Salary
Location
Johannesburg
Location
Johannesburg
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Sales
Description
Sale Support Adviser opportunities available.Trouble shooting and liaising with key customers and stakeholders to improve the overall customer experience and Qantas’ performance.Hybrid role with a min
Reference
9d17dcd2-9eb9-4a72-b31a-81e1d7bd14b5
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Eastern Australia Airlines Pty Limited
Type of Employment
Full-time
Brand
Qantaslink
Job Type
Fixed term
Business Function
Audit & Risk
Description
Challenge yourself to a dynamic role within the QantasLink Airports Standards and Compliance TeamTogether we drive positive business outcomes12-month fixed-term opportunity, with a flexible location i
Reference
fd5a3055-41f7-4936-b15c-0879f3273a99
Expiry Date
01/01/0001
Salary
Location
Perth
Location
Perth
Entities
Network Aviation Pty Ltd
Type of Employment
Full-time
Brand
Network Aviation
Job Type
Permanent
Business Function
Support Functions
Description
Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a fleet of aircraft from our base at Perth A
Reference
f6e8fc79-949f-4095-8223-4f486ee07a60
Expiry Date
01/01/0001
Salary
Location
Perth
Location
Perth
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Human Resources
Description
Challenge yourself to plan and coordinate comprehensive training programs that align with key business goals and drive learning initiativesWork closely with stakeholders across the business and drive
Reference
e9cbfb92-be1d-49f3-b03d-39b6aaf8c78a
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Support Functions
Description
Lead initiatives to drive customer migration to self-service channels through technology enablement, continuous improvement, and stakeholder collaborationUtilise your expertise in contact centre opera
Reference
e3fca72f-d710-4d99-bd43-6260a38aa351
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Operations & Safety
Description
Take the opportunity to drive strategic planning and operational excellence of Qantas' inflight supply chain Together we’ll go the extra mile and deliver on ambitious goalsPermanent role based at Masc
Reference
70f85d15-6d64-4f46-aa82-ec85b38c09a8
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Human Resources
Description
Take an opportunity to work in a dynamic environment with a broad stakeholder groupManage diverse projects and grow your career with a leading global brandFull-time, 12 month fixed-term opportunity ba
Reference
0e407e85-d54d-476e-9210-05d25fbbaa15
Expiry Date
01/01/0001
Salary
Location
Singapore
Location
Singapore
Entities
Jetstar Asia Airways Pte Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
At Jetstar Asia, we’re all about making travel affordable without compromising on safety, service level, and travelling experience.We’re looking for passionate individuals to join us in this amazing j
Reference
0a513fbc-4cfe-4d8e-9451-1f1b198777c5
Expiry Date
01/01/0001
Our Stories

Teaser
Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

Teaser
Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A

Teaser
Pilot StoriesContent Type
PostsPublish date
04/07/2025
Summary
Flying dreams to flight deck: Meet Qantas Boeing 737 Captain Mark Le Mesurier For Qantas Boeing 737 Captain Mark Le Mesurier, becoming a pilot wasn’t just a career choice—it was a li
.png)
Teaser
Pilot StoriesContent Type
PostsPublish date
03/27/2025
Summary
Flying dreams to flight deck: Mentoring the next generation of Qantas pilots From backyard flight games to flying jets for Qantas, this pilot shares how his childhood dream took flight —

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
03/27/2025
Summary
A chat with Ashley Howell, our new Regional General Manager for the Americas We recently caught up with Ashley Howell, who has taken on the role of Regional General Manager for the Amer

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/31/2025
Summary
My journey to becoming a meteorologist was a winding road. I’ve always been curious about how things work. I was a geologist first and worked on exploration projects in West Africa. Afte

Teaser
Pilot StoriesContent Type
PostsPublish date
01/29/2025
Summary
I got my pilot’s licence when I was still at high school in Adelaide. It was at a private flying college, which turned out to be where Qantas started its aviation cadetship training. I wen

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/29/2025
Summary
This year marks 70 years of Qantas flying from Australia to North America. Right now, people fly 14 or 15 hours and we think it’s forever! But when we started, it took 30 or so hours,

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
01/28/2025
Summary
I’ve been flying for almost 14 years. I was originally based in Brisbane and now I’ve been in Sydney for the past 10 years. My mother was a flight attendant in the late 1970s a

Teaser
The Spirit of Qantas StoriesContent Type
PostsPublish date
10/23/2024
Summary
Dana is Cabin Crew Training Manager at QantasLink and National Jet Systems. She is also a dedicated member of the Aviation Safety Training Working Group. Where did your career at Qantas