Senior UI Designer

• Opportunity to design exceptional visual and interaction experiences for Qantas Loyalty Financial Services products
• Flexible ways of working – hybrid model with 3 days onsite
• Full-time fixed-term position until Dec 2026, based at our Head Office in Mascot, Sydney

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As a Senior UI Designer, your role will be to define and drive the future of Qantas Loyalty’s Financial Services, through intuitive and user-friendly digital interfaces for web and app. You possess a clear vision of the future for our customers, and have the courage to pursue forward-thinking design. You will apply your passion for brand, craft, and design fidelity to direct design processes collaborating with talented designers, product managers and engineers to create innovative experiences across the Financial Services product ecosystem. 

To be successful, you’ll also be instrumental in bridging the gaps between evolving design patterns led by the design system; and between design and development, ensuring every pixel is purposeful and perfectly executed, with the intent of creating user experiences for Financial Services that are consistent with experiences across Qantas and Qantas Loyalty. 

You’ll have –

• 5+ years of experience in UI design, with demonstrated product leadership roles and exposure to high growth and fast paced environments.
• Tertiary qualifications in Human Computer Interaction, Human Factors, Information Science, Anthropology, Psychology, Architecture; or in Computer Science with emphasis on UI development; or in Graphic Design with emphasis on UI design (preferred).
• Hands-on experience designing UI from conception to minimum viable products to scaled launch and adoption. 
• Expertise in building interactive prototypes to illustrate UI design for web sites and mobile apps using modern technologies.
• Ability to develop robust, build-ready designs solutions grounded in modularity and flexibility - enabling teams to reuse, customise, and scale components consistency across products.
• Comfortable working within multidisciplinary teams of product managers, strategic, visual, and motion designers, and engineers.
• Able to operate autonomously with minimal direction while coordinating efforts across multiple teams. Skilled at shifting contexts seamlessly to support business and delivery needs.
• Drives alignment with evolving design system by championing consistency across teams and products, contributing to system growth, and ensuring designs reflect current patterns and principles.
• A demonstrated history of accountability and performance delivery, leading products to meet or exceed objectives.
• An entrepreneurial spirit and ability to operate collaboratively with all levels of the organisation.
• A commercial mindset to identify opportunities that align to the strategic vision and mission of the squad/tribe.
• Knowledge and experience with Design Thinking and Agile frameworks (e.g. Scrum, Kanban, Design Thinking / HCD, Lean). 
• Understanding of accessibility principles and their application in a range of digital products and devices.
• Experience with using tools such as JIRA, Confluence, Figma, Zeplin, ZeroHeight, InVision, etc. 
• Passionate about solving customer problems through world class design aspiration and be open to design jam and critique.
• Ability to work in a team and matrix environment and be able to collaborate and communicate effectively that realises engagement of peers and transparency of approach.
• Ability to iterate concepts and designs to realise business metrics and outcomes.
• Ability to identify opportunities for product iteration vs evolution. 
• Ability to understand what best practice ways of working are and to apply where possible throughout design process.
• Creative problem solving and strong communication skills.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on the 5th of November

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.