Senior Analyst/Coordinator – Catering Operations

• Lead day-to-day catering logistics across Qantas’ domestic and international network, ensuring safe and efficient operations. 
• Collaborate with cross-functional teams to resolve disruptions, deliver insights, and support strategic initiatives. 
• Permanent opportunity based in our Mascot Head Office 

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.  

The Senior Analyst/Coordinator – Catering Operations is the key point of contact for inflight catering logistics across Qantas’ domestic and international network. In this standalone role, you’ll monitor performance, manage disruptions, and provide data-driven insights to support safe and efficient catering operations. Working closely with our high-performing catering operations team, you’ll help ensure the seamless execution of daily activities while supporting broader strategic initiatives.  

This role is ideal for an operations-focused analyst who can manage day-to-day challenges while driving continuous improvement. You’ll engage with stakeholders across Product & Service, Commercial, Menu Design, Network Scheduling, Engineering, Cabin Crew OHS, Inflight Service Design, and Catering Contractors to support high service standards. Additionally, you’ll act as a subject matter expert in the planning and implementation of new catering contracts across both onshore and offshore ports.  

You’ll have: 

• Strong coordination and time management skills to manage communications and priorities 
• Experience supporting end-to-end operational processes, ideally in catering or logistics 
• Proficiency in reporting and analysing operational data 
• A track record of contributing to continuous improvement and project initiatives 
• The ability to work independently while seeking support when needed 
• Clear and confident communication skills, both written and verbal 
• An agile mindset with the ability to adapt to changing priorities 
• A curious, analytical approach with strong attention to detail 

Why Qantas?  

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. 
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Applications close Tuesday 1st July 

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.