Payroll Team Leader

At Jetstar, we’re constantly evolving and innovating, always on the lookout for passionate individuals to join us on our journey. We are currently seeking a Payroll Team Leader to join our People & Communications team at our Collingwood HQ in a hybrid working capacity.

In this role, you will play a crucial part in ensuring our employees are paid accurately and on time, while leading a high-performing team that values precision, compliance, and continuous improvement. Reporting to the Head of People Services, Payroll & HR Systems, you will manage the day-to-day operations of our Australian and New Zealand payroll functions. You will oversee a team of payroll professionals, ensure compliance with regulations, and be the go-to person for payroll-related issues.

Key Responsibilities:

• Lead, mentor, and develop a team of Payroll Advisors and Administrators
• Oversee end-to-end payroll processing for our AU & NZ operations
• Ensure full compliance with federal and state tax laws, labour regulations, and company policies
• Resolve complex payroll issues and ensure accurate resolution of discrepancies
• Collaborate with HR, Finance, and external partners such as ADP, ATO, IRD, and auditors
• Deliver timely and accurate payroll reporting, year-end processing, and tax filings
• Drive improvements in payroll systems and processes through automation and optimization

We are looking for someone with strong leadership skills who can demonstrate customer excellence to enhance our employee experience.

Qualifications:

• Proven experience managing payroll operations, ideally across Australia and New Zealand
• Strong leadership capabilities with a focus on team development and collaboration
• Deep knowledge of payroll laws, tax regulations, and enterprise agreements
• Expertise in payroll software and HRIS systems (ADP experience is a plus)
• High-level analytical and problem-solving skills
• A meticulous eye for detail and a passion for process improvement
• Excellent communication and interpersonal skills
• Formal qualifications in Finance, Commerce, or a related field are advantageous but not essential

About Jetstar

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: Wednesday 16th April 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.