Iteration Manager, QANTAS Loyalty

Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation. 

The Iteration Manager, QANTAS Loyalty is a key role within the Delivery Execution team, with its key responsibility being driving multi-disciplinary agile squads to deliver high-quality products and solutions for our customers.

The Iteration Manager, QANTAS Loyalty will own the end-to-end execution of squad level work from Discovery through to Delivery, whilst working closely with the Senior Portfolio
Manager and Delivery Manager to ensure initiatives are prioritised appropriately and align with Tribe-level Delivery planning.
 
The role will also be responsible for ensuring the team adheres to the Qantas Loyalty Agile ways of working - values, principles, and practices, while also removing impediments and fostering a culture of continuous improvement.

You’ll have:

•  7+ years’ experience in an agile environment and 3 years as a Scrum / Iteration Manager Tertiary Qualifications in Business, Commerce (or similar Proven experience working as a Scrum Master in a software development environment)
• Excellent communication (written and verbal), facilitation, and coaching skills.
• Strong understanding of agile principles, values, and practices, with the ability to articulate Agile principles to all levels of business and technology stakeholders. Experience in identifying and managing impediments.
• Strong stakeholder management skills across both business and technical functions
• Constant focus on continuous improvement within an agile delivery team
• Additional Information Proficient in Agile tooling (Jira Work Management, JIRA, Confluence)
• Scrum Master certifications (CSM)
• Aviation experience beneficial, not essential

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.