Technical Records Officer

• Exciting full-time opportunity based at our Collingwood Office
• Shift work - 4 on 4 off – 7am to 6pm (x3) 7pm to 6am (x1)
• Access to industry leading employee benefits from commencement, including international staff travel

Do you want to takeoff in a new career opportunity and put your career on your bucket list? Now is the perfect time to take off with Jetstar! Join us as we celebrate our 20 year anniversary and continue our journey as Best Low Cost airline, Australia-Pacific.

This year we will also continue to welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

The Opportunity

Join the Jetstar CAMO Engineering Services team. This Technical Records Officer role will highlight your attention to detail, highly developed analytical, and communication competence. Your motivation to work autonomously and within a group, will ensure your success in this high performing team.

We are seeking a bright and down to earth individual to join our team, in this 4 on 4 off shift rostered role.  As a Technical Records Officer, you will have a strong ability to focus on detail and procedures supported by excellent communication and prioritisation skills.  This is a challenging position, where the ability to work autonomously, and within a team is essential.

Reporting to the Technical Records Team Leader, key duties and responsibilities will include:

• Ensure Technical Logs and all Aircraft Utilisation are processed daily
• Assist the Team Leader in collating data for reports as required and identifying process improvement opportunities
• Provide feedback to the Team Leader on process gaps, system issues, and opportunities for improvement to support continuous enhancement of operational efficiency.
• Perform regular internal QA audits of maintenance data entered into TRAX
• Escalate complex issues which impact on the completion of component changes or compliance
• Monitor the Pending Technical Records report and ensure component changes are expedited within the required 7-day KPI
• Ensure all safety and regulatory compliance targets are achieved
• Be a Safety Leader within Jetstar’s CAMO
• Ensure compliance with safe working practices

To be successful in this role, you will demonstrate the following skills & experience:

• Experience in Technical Records processing within aviation.
• Proficient in the use of Microsoft suite or software solutions
• Proven customer service skills – capable of identifying customer needs and resolving customer issues.
• Database maintenance and data tracking experience
• Experience with TRAX or a similar Maintenance Information System (MIS) is highly regarded
• An ability to work a rotating 4 on 4 off shift pattern (11 hour shifts including nights)

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar:  For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar.  Let’s takeoff together

We can’t wait to hear from you. Apply by Sunday 8 June 2025.