- Full-time
- Sydney
Senior Weekly Benefits Officer
- Qantas Airways Limited
This vacancy has now expired. Please see similar roles below...
Collaborate to deliver meaningful business outcomes that make a real difference
Take on a new challenge where you can grow, make an impact, and diversify your career
Exciting full-time permanent role available in Sydney or Melbourne
Qantas Airways Limited is seeking a dedicated and knowledgeable Senior Weekly Benefits Officer to join our Workers Compensation team. This role is responsible for providing specialist advice, processing, and reconciling Workers Compensation Weekly Benefits to ensure accurate accounting and compliance with legislation and regulations. The successful candidate, working with the National Weekly Benefits Specialist, will play a crucial part in safeguarding the organisation's financial integrity and ensuring the well-being of employees receiving benefits.
Reporting to National Manager Insurance and Compliance, Workers Compensation, you will ensure compliance with legislative frameworks, guidelines, and standards of practice across nine different workers compensation jurisdictions. You will be responsible for accurately calculating and disbursing weekly benefits in line with multiple EBA entitlements, while maintaining precise records within the Claims Management System. Your analytical skills will support the verification of compensation payments and the development of accurate reporting tools to identify trends and improve benefit processing. You’ll also contribute to system enhancements to align with legislative changes and oversee wage recoveries from insurers, ensuring timely reconciliation. Additionally, you will provide specialist advice, training, and support to regional Workers’ Compensation teams, and collaborate with key internal stakeholders to ensure the efficient and consistent delivery of weekly benefits.
Essential Skills and Qualifications
Minimum 3 years of experience with payroll and benefits or experience with workers compensation weekly benefits.
Demonstrated experience interpreting complex documents such as policies, guidelines, legislation, or EBAs.
High numeric accuracy, analytical and problem-solving skills.
Excellent verbal and written communication skills.
Experience in managing internal and external stakeholders.
Ability to build constructive and effective working relationships through influence and collaboration.
Experience working with compliance, insurance, and regulatory bodies.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.
You an also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
If you have a passion for ensuring compliance and accuracy in weekly compensation and want to be part of a dynamic and supportive team, we encourage you to apply. This is an excellent opportunity to contribute to the continued success of Qantas Airways Limited as a leading self-insurer while making a meaningful impact on the recovery and return to work of our employees.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
To apply, please submit your resume outlining your relevant experience and qualifications.
Applications close: Sunday 18th May
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.

About us
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services.
Related roles
Salary
Location
Auckland
Location
Auckland
Entities
Jetconnect Limited
Type of Employment
Full-time
Brand
Jetconnect
Job Type
Permanent
Business Function
Cabin Crew
Description
New Zealand Based Flight AttendantsShort Haul (AKL, WLG, CHC Base) Long Haul (AKL Base)Maybe you’ve always dreamt of being a Flight Attendant, or perhaps you’re just curious to see if this is a career
Reference
56d3100f-b308-4cf6-b295-cab99220e6c8
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Engineering & Maintenance
Description
Challenge yourself in a role where you will contribute to the overall Engineering StrategyTogether we’ll help you build your career in Line MaintenancePermanent Full Time Shift Work opportunity based
Reference
40f276a6-f457-4478-b906-fd9ff2baadf5
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Operations & Safety
Description
Drive business change to improve productivity, value and operational efficiency for key Group Procurement and business initiativesAct as a subject matter expert for critical procurement programs and p
Reference
0ef42200-a355-43da-8b09-dcb7ea1c1be0
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Airports
Description
Challenge yourself to deliver training to drive positive frontline service outcomes Full-time, permanent opportunity based at Sydney Airport Enjoy the flexibility of shift work and excellent employee
Reference
e33bcd9f-55c8-444c-a3bd-0a7de1300257
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Data Analytics
Description
Drive commercial performance reporting and key analysis to support the Qantas Customer Care and Recovery Experience teamBuild and increase operational efficiency across Digital and Customer operations
Reference
252a1173-8782-48e0-bde7-e91b728cb247
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Fixed term
Business Function
Corporate Affairs & Communications
Description
At Qantas, we strive to achieve the impossible, transforming our business to meet future demandsChallenge yourself to make an impact to this exciting new role and take an opportunity to grow and diver
Reference
bd4d9e95-1f92-404c-a697-f7da89c5ca85
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Fixed term
Business Function
Operations & Safety
Description
Play a pivotal role in coordinating our network operations at our Jetstar Operations Control Centre (JOCC) Enjoy the flexibility of 24/7 shift work, based at our Jetstar Head Office in Collingwood Tak
Reference
c71fed4e-2952-4bf2-a4cf-3e58bb328411
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Enhance and support Qantas Loyalty’s Go-To-Market approach, commercial partnership pitches and negotiationsDriving commercial performance of new and existing partnershipsPermanent, full-time role base
Reference
a27578a9-b99a-42e8-bc71-aea592e8f20c
Expiry Date
01/01/0001
Salary
Location
Sydney
Location
Sydney
Entities
Qantas Airways Limited
Type of Employment
Full-time
Brand
Qantas
Job Type
Permanent
Business Function
Strategy & Commercial Planning
Description
Lead the transformation of a Qantas business unit to modern retailing Drive strategic change by collaborating with senior leaders, overseeing system implementation, and embedding new operating models
Reference
3197ac0f-eb5e-453d-99e9-ddc59c2a68f8
Expiry Date
01/01/0001
Salary
Location
Melbourne
Location
Melbourne
Entities
Jetstar Airways Pty Ltd
Type of Employment
Full-time
Brand
Jetstar
Job Type
Permanent
Business Function
Operations & Safety
Description
Exciting opportunity to play a critical role in ensuring safe, compliant and efficient operations for Jetstar Aircraft Turnaround ServicesPermanent full-time position based in MelbourneThe Opportunity
Reference
fd8ccbef-f0d8-4014-bb91-4da687aa4395
Expiry Date
01/01/0001
Our Stories

Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/21/2025
Summary
From Dream to Career Working in customer service has always been my passion. Before joining Network Aviation (NAA), I managed a busy restaurant on Rottnest Island, but becoming a flight a

Teaser
Corporate StoriesContent Type
PostsPublish date
08/14/2025
Summary
From Loyalty to Customer Care: A Decade at Qantas Starting out I joined Qantas in 2015, beginning in Qantas Loyalty where I supported the Commercial team and Finance. My sister had been

Teaser
Engineering StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Apprentice to Manager: 46 Years in Qantas Engineering Starting out I joined Qantas on 10 January 1979 as a Ground Engineer Electrical/Instrument Apprentice, what’s now called Avioni

Teaser
Customer Service StoriesContent Type
PostsPublish date
08/11/2025
Summary
From Postie to Customer Service Agent: Why I Came Back to Qantas What drew me to the CSA role I first joined the Qantas Group in Melbourne as a Customer Service Officer with Jetstar. Aft
.png)
Teaser
Cabin Crew StoriesContent Type
PostsPublish date
08/07/2025
Summary
From Colombia to the red centre: Juan’s journey to QantasLink I started my career in aviation at a young age. Originally from Colombia, I spent more than 11 years working in both corp

Teaser
Engineering StoriesContent Type
PostsPublish date
07/22/2025
Summary
Engineering the Future: Qantas Apprentices Share Their Journey At Qantas, safety is at the heart of everything we do—and our aircraft engineers are the people who make that possible. E

Teaser
Customer Service StoriesContent Type
PostsPublish date
06/18/2025
Summary
A Qantas Life: Sonia Tourany’s Career Journey I’ve been with Qantas for 27 years and a First Host since the role was introduced in 2007. My job is to make sure everything runs smoothly

Teaser
Customer Service StoriesContent Type
PostsPublish date
06/18/2025
Summary
A Qantas Life: Fiona Daw’s Career Journey From apprentice chef to departure aide, Fiona Daw’s career at Qantas is a story of growth, adaptability and lifelong passion. “I was born on

Teaser
Qantas FreightContent Type
PostsPublish date
04/16/2025
Summary
Keeping Qantas moving: Meet Steve McAuliffe From loading bags on the tarmac to leading one of our most crucial freight operations, Steve McAuliffe has seen almost every side of aviatio

Teaser
Women in STEMContent Type
PostsPublish date
04/07/2025
Summary
Keeping Qantas safe online: Meet Larissa Deylen After more than eight years with the Qantas Group, Larissa Deylen knows just how vital cyber safety is to keeping the business moving. A