Program Manager, Western Sydney (Strategic Projects/ Commercial Airports)

• Take the opportunity to collaborate across internal frontline, Executive management and external partners across the Group, and across Australia
• Together we’ll go the extra mile and deliver on ambitious goals
• Fixed Term role based at Mascot Head Office

At Qantas, we are constantly planning for tomorrow, leveraging innovation to stay responsive and relevant in an ever-evolving industry. As a Qantas employee, you’re already helping us to embody the Spirit of Australia each day. And with this role, there’s a real opportunity for you to showcase that Spirit in new and exciting ways – while taking your career to exciting places as well.

The Program Manager – Western Sydney is responsible for overseeing the operational, commercial, and customer readiness for all Qantas Group entities at Western Sydney International Airport (WSI), including Qantas, QantasLink, Jetstar, and Qantas Freight.
Reporting to the Head of Strategic Projects, this role will drive the successful delivery of the Western Sydney International Airport Program, ensuring alignment with strategic objectives, regulatory requirements, and stakeholder expectations. 
 
The Program Manager will be responsible for managing timelines, budgets, and complex operational issues across QantasLink, Jetstar, and Qantas Freight, while ensuring good governance and strong collaboration with Western Sydney Airport Corporation and
internal stakeholders such as Airports, Flight Operations, Engineering and wet lease suppliers. This includes leading workforce planning, system integration, training requirements and process implementation to ensure a seamless operational transition and exceptional customer experience.

You’ll have –

• 10 years of program management and strategy experience
• Tertiary Qualification- Bachelor’s degree or appropriate practical experience
• Highly collaborative, influential and operationally astute 
• Leadership, time management and strategic thinking 
• Takes ownership of, and personal accountability for, decisions and actions.
• Strong analytical and problem-solving skills to work through long and short-term
  issues 
• Highly motivated, driven by goals. 
• Competent self-starter with a positive attitude to work as a team member and leader.
• A commitment to customer service and quality. 
• Highly organised, pro-active and methodical approach to tasks. 
• A commitment to accuracy and punctuality in meeting deadlines. 
• Patient and persistent approach to tasks. 
• Ability to communicate clearly with stakeholders at all levels within the business
• Confident in articulating recommendations to all levels of leadership

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

Applications Close: 26th April 2025

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.