Product Specialist (Qantas Distribution Platform)

• Challenge yourself to develop, test and implement new merchandising capabilities within the QDP team
• Together we’ll achieve improved business performance through automation, rule management and process enhancements
• 24-month fixed term opportunity based at our Mascot Head Office.

Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers.

As the Qantas Distribution Platform (QDP) Product Specialist you will be an integral part of the Qantas Distribution team, responsible for the overseeing the QDP merchandising system and capabilities within Qantas. You will be responsible for the development, testing and implementation of the New Distribution Capability (NDC) merchandising capabilities to ensure the most efficient and effective delivery of offers and ancillary products, to market.

Additionally, as the QDP Product Specialist, you will also contribute to and drive the continuous development of process, policy, procedure and business cases to support the Qantas Distribution Strategy. You will seek opportunities to improve business performance through automation and rule management within the NDC merchandising system (FLEX-M) and NDC Schedule Builder and the management of various short and long-term initiatives.

You’ll have –

• Preferably 3+ years’ experience working with airline pricing or merchandising systems within a similar position
• Ability to partner with internal teams and product vendors to maximise system performance
• High-level understanding of airline fares and pricing systems
• Solid technical and testing experience within an airline setting
• Strong stakeholder management with the ability to influence and communicate complex information with a diverse audience across all levels
• A positive and proactive approach with a high focus on continuous process development and improvement
• Self-managed and motivated with the ability to work both autonomously and as part of a team
• The ability to coach and train system capability across the pricing and broader sales and distribution teams
• Experience developing written communications including (preferably) change requests and product briefs
• Exceptional verbal communication and presentation skills with high attention to detail
• Ability to work under pressure, manage and prioritise several competing tasks & meet deadlines
• Advanced working knowledge of Microsoft Office Suite

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at the time of application.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close on Tuesday 10 June 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.