People Safety Manager - Airports and Cabin Crew

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 21-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.   

As the People Safety Manager – Airports and Cabin Crew, you will play a key role in shaping and implementing safety initiatives across Jetstar Airports and Cabin Crew. In this role, you’ll collaborate with the respective leadership teams to define and execute a comprehensive safety strategy that addresses both physical and psychosocial risks, ensuring it is successfully delivered. It is important to note this role is not a WHS compliance role but understanding of WHS regulations is desirable.  

This role covers our Airports and Cabin Crew team which is geographically dispersed across Australia, New Zealand and International offshore. It will focus on managing the implementation of strategic initiatives to drive improved outcomes in people safety performance for all of Cabin Crew. The role is accountable for the operationalisation, embedding and monitoring/reporting on initiatives and become a trusted advisor to the Business Unit Senior Managers.

You'll also work closely with the Jetstar and Qantas Group Safety Services team, fostering an integrated approach to people safety across the wider Qantas Group. This is a unique opportunity to make a meaningful impact on the safety culture within Jetstar Airports and Cabin Crew, driving innovation and improvement in a dynamic and fast-paced environment. 

To be considered, key skills will include:    

• Qualification in Risk, Human Factors or Psychology 
• Prior experience working in a Human Factors or and/or Airport Operations or Cabin Crew roles Fatigue based position within cabin crew or airports is highly desirable 
• Understanding of relevant WHS Regulations 
• Experience in working within a business partnering or similar service model, including the ability to build constructive, effective and influential working relationships with internal and external stakeholders 
• Good organisational skills, with ability to work on multiple tasks concurrently, under pressure and to meet deadlines 
• The ability to communicate effectively, both written and verbal, with all levels of management and external stakeholders. 
• Prior experience delivering cross functional WHS and/or operational safety outcomes. 

About Us 

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing 787-8. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often. 

Culture 

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while your work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled. 

Our Benefits 

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines. 

Inclusion and Diversity 

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 

Please note: Presently, applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. 

Applications close: Sunday, 8th of June 2025