Senior Commercial Manager - Qantas Money Payments

• Join Qantas Loyalty in this key leadership role within the Qantas Money Payments team
• Lead and drive business outcomes within a digital-first, white-label financial services business
• Permanent, full-time role based at Mascot Head Office

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground and at Qantas Loyalty; we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

The Senior Commercial Manager will work directly with the Head of Qantas Money Payments as part of the Qantas Money Payments Leadership Team and is critical to the execution of our businesses strategy.  You will be responsible for the running of Qantas Money Credit Card portfolio. As part of this role, you will also have ownership over the day-to-day white-label partner(s) relationship. As result, the role’s scope spans across: significant input over critical commercial negotiations with external partners; on-going partner management; and optimisation of the performance of the business jointly with our white-label partners. 

Internally, you will orchestrate and be the overall business lead across campaign & offer development, and product & project roadmap prioritisation efforts. This role is also tasked with exploring new product development as a way of diversifying our revenue streams within the Qantas Money Payments portfolio.

You will also act in a coaching capacity for junior members across the Squad, assisting these junior members achieve their development plans & goals whilst being accountable for achieving EBIT and engagement KPIs set for the Qantas Money Payments portfolio.

What You’ll Bring:

• Minimum 8 years’ experience within financial services and / or professional services  industry (with experience in payments highly preferred)
• Involvement in new business development and implementation
• Extensive experience in developing approved investment cases
• Direct involvement in commercial negotiations and portfolio management
• Exposure to design thinking, agile delivery and/or lean processes
• A structured and lateral thinking style with the capability to quickly understand and
  apply new concepts
• Highly analytical, with an ability to analyse and synthesise large amounts of qualitative and quantitative information, then develop insights and clearly communicate recommendations at an Executive level
• The ability to work in and contribute to a high performing, collaborative and fun team
  environment
• Strong leadership qualities as they manage/lead a cross-functional team in the
  delivery of campaigns and/or new product innovation.
• Resourceful and highly organised with proven ability to prioritise conflicting tasks to meet strict deadlines
• A strong work ethic and a passion for drawing out and driving creativity and
  innovation

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications Close: 28th October 2025