Project Specialist, Ancillary Revenue

Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. 

As the Project Specialist, you will facilitate the cross-functional delivery of project initiatives for the Jetstar customer and commercial functions from idea to implementation. Reporting into the Manager, Portfolio and Projects, and working alongside Project and Product Managers, you will be responsible for supporting the co-ordination and delivery of project milestones and objectives against agreed business case, timeframes and KPI’s, ensuring that all aspects of change management at a Group and Airline level are achieved.

Key responsibilities of this role include:

• Deliver assigned project responsibilities, on time, on budget and to specification
• Disseminate key status reports and steering committee/executive updates
• Develop presentations that inform and influence decision making for a variety of stakeholders across the business
• Build financial models, project implementation plans, presentations and other communications as required
• Manage and escalate project risk as required and according to Qantas Group Risk Framework
• Document and organise all project related materials and ensure compliance with all required laws and company policies in the conduct of all projects
• Model and analyse financial scenarios to determine the benefits and costs related to proposed strategies and projects
• Define and write business rules and requirements and identify new opportunities or risk mitigation strategies
• Consultatively develop budgets, targets and appropriate KPIs and establish and manage project data reports
• Lead discovery workshops, early collaboration with stakeholders and define problem statements/solutions
• Lead working groups, develop project team culture, co-ordinate project team deliverables and be the main point of contact for project communications

Experience:

• Previous Project management experience including risk and change management capability
• Experience working in a busy, fast paced environment, balancing cross-functional stakeholders with conflicting priorities 
• Demonstrated understanding of project management principles and frameworks
• Experience in Product Management or Product Development preferred  
• MS Office software, particularly Excel, and Powerpoint
• Experience with Smartsheet & Confluence software preferred
• Formal Project Management accreditations such as PMBOK or Prince2 qualifications desirable

About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 200 million passengers. Collectively we now offer more than 4,200 flights a week to more than 80 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 120 aircraft.

Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Applications Close: Friday 28th March 2025

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.